Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Dec 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Starting salary is decent. Max salary is deflating. It should move with experience and performance. They cap out in the 60's. Max bonus equals 15% of base. Hours are typical - 10hr shift. 24 hr operation. Work is somewhat boring. Not really affiliated with Wal-mart.

Cons

Salary/bonus cap. Retail hours. Product quality. We sell a lot of junk. Not as many locations as Wal-mart or Costco. Thus, less opportunities to become a club manager.

4.0
Dec 10, 2013
Recommend
CEO approval
Business Outlook

Pros

the salaries are great, the staff is kind, the Human Resources policy. the presentation of new products and the daily meetings before de rush hours

Cons

the pressure coming from district managers is over excessive. a simple and sad decor. no much time to have a life out side the store

3.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Sam's Club has a solid culture and values, great work environment, and great leverage associated with being under the Wal-Mart umbrella.

Cons

There's way too much emphasis placed on overtaking Costco that it is detrimental to the overall business. Also, there is terrible collaboration amongst all areas of the business (marketing, membership, merchants), causing major confusion and frustration.

Viewing 12274 - 12276 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.