Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jun 26, 2012

company review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay and easy to move or transfer to different areas within the club.

Cons

The company is changing and not for the best either. Several pay cuts, hourly cuts, and they will not hire any new help where it's needed the most. Management is too concerned about getting annual bonus to take care of employees like they should. Corporate execs have no idea what really goes on, they just look at some report and go by that.

1.0
May 27, 2012

Just enough to keep you there, but you will never be content.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was paid. - You have the opportunity to increase your hourly wage by $.40 to $.60 once each year, wow in ten years you will make $4.00 more than you do now. Too bad inflation will increase faster.

Cons

Computed generated schedules - No one understands how they work, or truly don't work. Annual evaluation - only one opportunity per year for a raise. Everyone is rated "solid performer". Evaluation is a scam. Managers look for silly technicalities to rate everyone a solid performer. Not enough Associates to get the work done, this makes everyone working look stupid and lazy, when in reality it is impossible to perform our all the responsibilities of our positions. Of course, lack of productivity is quickly and repeatedly referenced on your, and your co-workers evaluations, resulting in everyone receiving the lowest possible raise of $.40. "Thanks a lot buddy, only 365 days until your next evaluation." Everyone is forced to be able to work any time. The computer making the schedule would schedule my anytime from 7 a.m. to 9 p.m., i have a family, but that doesn't matter. I might be scheduled to work Saturday 11-7, Sunday 9:30-2, Monday 5-9 p.m., Thursday 7-11 a.m. and Friday 11-7. The next week it could be completely reversed. How can I spend time with my family, or go to school?

1.0
May 7, 2012

Typical Retail Hell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Slightly better than average pay for retail stores -Employees receive a free Sam's Club membership -Very easy to get a job there

Cons

-Poor, "computer-based" scheduling. You'll often get closing and opening shifts back to back, good luck staying on any kind of healthy sleep schedule. -Pay is significantly less than their leading competitor Costco. -They are understaffed to cut costs. -Management often lies, takes credit for others' work, will vanish for long amounts of time -They cut hours all of the time, sometimes they'll send people home early half way through a shift to cut costs. -Management will change shifts for their friends, but give everyone else the run-around if they try to change theirs. -You'll spend two days learning all of Sam's Club's policies with their computer-based modules, then find out the day you actually start working that just about everyone violates the policies, nobody cares. -Almost all of the employees are stressed out, do as little as possible and throw each other under the bus. -They expect all departments to push customers to upgrade their memberships. -No overtime, ever. People get fired for going a minute over 40 hours. -The way the store is run is flawed. Cashiers get swamped and the floor never finishes because 3 employees are always waiting for and escorting forklifts all day long.

Viewing 12544 - 12546 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.