Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jul 13, 2014

stressful

Recommend
CEO approval
Business Outlook

Pros

yearly bonus based on stores productivity

Cons

management believes in delegating and not working and is inconsistent with rules and policies

1.0
Jun 9, 2014

Enough of this place.

Recommend
CEO approval
Business Outlook

Pros

They hire you if you pass the drug test and background check.

Cons

They own you and let you know it. When corporate says drop the payroll cost, all part timers drop down below 24 hours and they don't care what bills they can't pay. You can only get 1 pay raise per year at your review. It will be .20 to .50 only. The more you do for the club only increases what they expect of you not what they pay you. If you are the hardest worker in the building, it just means you work harder than the smart ones. Never missing a day, taking days off, or calling out sick doesn't matter. Nothing you do can get you more of anything except the offer to move into a different position that will work you more and you will make .30-.50 more per hour. Somehow they think a $12 a week increase will change your life.

1.0
Apr 15, 2014

Just Like Wal-Mart..

Recommend
CEO approval
Business Outlook

Pros

It's not Wal-mart. It's nice to see different products rotated in and out every day. It keeps things fresh. Other than that, there isn't a lot of positive.

Cons

Hours. Managers are 50+ with no rhyme or reason. It is just because it's retail and it's always been that way. If it's slow, send your managers home so they can have a life. We don't need 4 managers at a time when it's slow. Most of them are playing games on their phones. I know this, because I am a manager and have seen them at various stores. You are just a number here. The recent restructure terminated managers that had been there 15+ years. Communication is poor. Salary is VERY poor. Work is boring. They don't believe in mentoring and coaching employees. Coaching to them means writing an employee up. Promotion will be slow. Most Assistants have been in role over 10 years.

Viewing 271 - 273 of 12,899 Reviews

Glassdoor has 14,155 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.