Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work here, some floor managers can be friendly, caring. The people you will work with can certainly be nice.

Cons

You will find that upper management has little concern for your well-being, and little respect for you as a worker, or as a person. Recently even small benefits--such as an additional $1/hour on Sundays--have been cut. They expect--and enjoy--a high turnover rate, especially with cashiers. If you make a mistake, you will be written up. If you're written up two times, you cannot be promoted (or transfer to another club) for a year after that write up. If, within that year, you're written up a third time, essentially you're fired. But I wouldn't worry about that "cannot be promoted" business, since there is very little chance you will grow in this company. Managers will have unreasonable expectations for you, and you will have an unfair annual evaluation, as a way to justify a standard low yearly raise. You will get a $0.40 raise every year--it will only be forty cents, there is no chance to have a raise higher than that. Apparently, years ago, someone once got a $0.50 raise; but as far as I can tell, for the past few years, and for years to come, there is no chance of that happening. Don't work here.

1.0
Jan 6, 2014

Culture is gone.

Recommend
CEO approval
Business Outlook

Pros

Decent pay. Good work environment. Good co-workers. Good hourly associates. Good opportunities for advancement if you are in the clique.

Cons

Zero work/life balance. Company culture has lost its way. Profit is the only mission of this company. Employees are asked to do too much for what they are paid.

3.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Sam's Club has a solid culture and values, great work environment, and great leverage associated with being under the Wal-Mart umbrella.

Cons

There's way too much emphasis placed on overtaking Costco that it is detrimental to the overall business. Also, there is terrible collaboration amongst all areas of the business (marketing, membership, merchants), causing major confusion and frustration.

Viewing 274 - 276 of 12,899 Reviews

Glassdoor has 14,155 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.