Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Nov 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, great fellow associates, access to high quality products. There are opportunities for advancement. Company has made significant investments in technology and remodeling of its stores to the benefit of employees and customers.

Cons

Retail industry standard low pay, useless benefits, no employee discount, cannot afford to shop at SAMs club. Customers expect even lower prices and benefits on the backs of working class people. The company is just doing what the customer demands. Company is to focused on volume of sales. The volume is all the company cares about ultimately, and burning and turning employees is just the collateral cost of doing high volume retail business. If you can't deal with that reality don't work for Walmart-SAMs Club.

1.0
Oct 17, 2013

More cons than pros

Recommend
CEO approval
Business Outlook

Pros

Medical benefits for part timers

Cons

While they are big on community support and feeding other countries they could care less that the employees are living in poverty. They bring you in with the promise of work, benefits and annual bonuses. What they really do is cut your hours so drastically that you don't work enough hours to keep your benefits or earn a decent share of the bonus or make enough to pay your bills. They do this so the management can get a bigger bonus. The biggest priority for the company is conning members into an upgrade. They staff bare minimum in the ancillary depts. Ie jewelry photo phones etc the managers are young and socialize with associates outside of work and unless you are part of the circle you will never see a promotion. They do the obligatory interviews a required by corporate but unless you are friends you don't have a chance. The front end supervisors are teens to twentys that do not have a clue as to how to supervise.. District and corporate aren't any better,i have called both using the open door policy and have never gotten a call back. You can't reach them in person only leave a message that goes unanswered.

2.0
Jul 2, 2013

would not work there ever again

Recommend
CEO approval
Business Outlook

Pros

pay,flexible schedule, loved working with my coworkers

Cons

not appreciated for all the hard work done, forced to even lie to sell membership upgrades and credits

Viewing 277 - 279 of 12,899 Reviews

Glassdoor has 14,156 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.