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Samsung Electronics America

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Samsung Electronics America reviews

2.9

30% would recommend to a friend

(1,444 total reviews)
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KS Choi

23% approve of CEO

24% positive business outlook

Samsung Electronics America has an employee rating of 2.9 out of 5 stars, based on 1,444 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Samsung Electronics America employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 28, 2017

ECommerce Division

Recommend
CEO approval
Business Outlook

Pros

Pays very well and you are working in a growing environment. But the money is not worth it. There are much better options out there.

Cons

If you like being treated like dog poop, this is the job for you. Leadership is abrasive, rude, & hated throughout the rest of the company. There is zero structure in this division. Probably the most disorganized structure I've ever seen. They have successfully created a culture where you are being micromanaged beyond belief and are expected to hit unrealistic deadlines on a daily basis with zero direction.

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Samsung Electronics America Response
8y
We appreciate your feedback. As a company, we are committed to fostering an environment where all employees are treated with dignity and respect. We have shared your insights with HR and our leadership to help us continue to improve. Sincerely, The Employee Engagement Team
1.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Gaining experience in one the leading global technology companies is good for anyone wanting a longer-term career in consumer electronics/hi-tech, pretty good health benefits, decent product-purchase benefits (with free products periodically)....and that's about it.

Cons

To start, it's a sweat shop. Employees are expected to put the company in front of their personal lives with long working hours being the norm. Time off is frowned upon and flexibility is not really tolerated, despite some cosmetic efforts by HR to institute "flexible working hours." There is very little recognition for hard work or a job well done. Most efforts revolve around serving the demands and needs of top management (almost all of whom are Korean) - deferring to authority and following orders. It's a "Just do it and don't ask questions" culture. It is a fairly formal and very top-down environment with the overriding principle being that the higher age/title is always right. There is little room for dissent, creativity, or autonomy. Work is often taken from the worker bees and presented by their bosses with little to no recognition of who actually did the work. Seasoned local professionals are often treated like children. Employees generally seem demoralized and beaten down - this is immediately apparent to almost anyone who walks through the dismal office. The overriding issue at SEA is one of Korean domination. Decisions are made almost solely by Koreans in secretive backroom meetings in Korean. Local employees are just expected to follow orders from Koreans. There seem to be parallel HR policy systems - one for Korean executives providing certain budgets/travel policies and the other for everyone else. There is a de facto segregation between Koreans and locals, even at lunch. You're either a part of the Korean HQ contingent, in which case you'll get perks/responsibility/opportunities, or you're not, in which case you're just expected to obey orders. Communication of a vision, objectives, etc. is horrible. Information hoarding is also common. Local employees should not expect career progression, movements throughout/up the organization, or many chances of promotion. If those things do happen, it's after a very long period of paying dues and implicitly pledging loyalty to the Samsung way of working. Maybe Samsung will one day truly globalize and open-up, offering equal opportunities to everyone and treating people fairly and like human beings, but that day does not appear to be anywhere in the near future. Don't do it, unless you're 1) Korean with a strong orientation to a highly-structured command-and-control environment, or 2) really desperate for employment!!!

1.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The company does have some exciting products that could potentially represent great areas of learning and contribution.

Cons

Poor talent across most teams I've worked with. Politics and optics trumps everything else Extremely hierarchical approach to things. If you're old enough, you're smart enough. You would have to jump through so many hurdles to get even the most simple things done. HR cannot be trusted

Viewing 13 - 15 of 1,444 Reviews

Glassdoor has 1,890 Samsung Electronics America reviews submitted anonymously by Samsung Electronics America employees. Read employee reviews and ratings on Glassdoor to decide if Samsung Electronics America is right for you.