Is Scooter's Coffee a good company to work for?

Scooter's Coffee has an overall rating of 3.6 out of 5, based on over 942 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Scooter's Coffee to a friend and 41% have a positive outlook for the business. The best reviews about Scooter's Coffee have been left by employees working as Barista Scooters , Assistant Manager and Shift Lead .

Does Scooter's Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Scooter's Coffee employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Scooter's Coffee. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Scooter's Coffee?

54% of Scooter's Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scooter's Coffee 3.3 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Scooter's Coffee?

Barista (488) , Cashier/Barista (67) , Store Manager (62) , Shift Lead (30) , Assistant Manager (23) , Manager (23) , General Manager (15) , Barista Scooters (12) , Barista, Shift Supervisor (8) , District Manager (7) , Shift Leader (7) , Lead Barista (6) , Shift Supervisor (5) , Supervisor (5) , Team Lead (4)

What are the pros of working at Scooter's Coffee according to real employee reviews?

"Great coworkers and a fast" ((in 59 reviews)); "Free drink while on shift Manager is kind and understanding" ((in 58 reviews)); "great people to work with" ((in 40 reviews)); "Flexible hours and fun!" ((in 36 reviews)); "Free Coffee and decent discount" ((in 35 reviews))

What are the cons of working at Scooter's Coffee according to real employee reviews?

"low pay ( doesn’t seem interested in competing with Starbucks wages)" ((in 97 reviews)); "Poor management and not consistent." ((in 83 reviews)); "They went through 3 different managers in less than a year and had to manage the buisness themselves." ((in 37 reviews)); "No benefits provided for full time staff" ((in 25 reviews)); "Minimum wage, no benefits for part time, can't move up in the company" ((in 12 reviews))

What are the top reviewed Scooter's Coffee locations?

Omaha , Lincoln , Kansas City , Overland Park , Oklahoma City , Bellevue , Wichita , Columbia , Dallas , Houston , Lawrence , Blue Springs , Garland , Sioux Falls , Lees Summit , Springfield , Phoenix , Louisville , Council Bluffs , Olathe , Manhattan , Kansas City , Norman , Chattanooga , Des Moines , Iowa City , Independence , Kearney , Blair , Gretna

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Scooter's Coffee

Scooter's Coffee reviews

3.6

54% would recommend to a friend

(925 total reviews)

Joe Thorton

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Scooter's Coffee has an employee rating of 3.6 out of 5 stars, based on 925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scooter's Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

925 reviews

1.0

Nov 24, 2016

Don't work for Freedom Enterprises

Store manager

Recommend

CEO approval

Business Outlook

Pros

Making coffee is fun. Free shift drink. Discounts on food, drinks, and retail merchandise. You learn a lot about coffee.

Cons

Upper management is terrible. Regional managers play favorites really, really badly. Put their faith in the wrong people. If you're not willing to work 50 hours a week EVERY week, they want nothing to do with you. They preach about work/life balance and then punish you when you try to attain it.

1.0

Jun 27, 2016

Not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

tips add up to make your pay more than minimum wage fun to prepare drinks get to know regular customers

Cons

no breaks, even for 8 hour shifts left working alone often, sometimes during very busy hours company-wide problem with registers losing orders (for 7 months now) does not recycle although they advertise their arbor day coffee as if they are environmentally friendly does not allow sick days without doctor's note (even if you have the flu and simply need rest, you will have to pay your copay or they will have you come in and vomit) must sign up for a group chat app and respond to messages from your boss and coworkers even on your days off closers do the most work while those who work in the morning receive 5 times the amount in tips complaints of racist jokes were met with employees being told they "take things too seriously" corporate culture encourages cliques

2.0

Jul 13, 2023

Could be nice if management respected the staff

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The hours were decently flexible, pretty okay tips for what it was, seemed somewhat invested in their management teams at stores

Cons

No competitive or flexible wages, low hours for anyone not management, owners seem to think everyone working for them, including management, is a bunch of teenage girls who need their hands held every step of the way. treat their staff like children and punish management for even the slightest of slip ups. inventory too high? write up. inventory too low? write up. don't run out of items, even if they're selling like crazy, and when you inevitably do, don't go get any from anyone or, you guessed it, write up.

Viewing 7 - 9 of 925 Reviews

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