ScriptPro reviews

3.5

65% would recommend to a friend

(273 total reviews)
avatar

Michael E Coughlin

65% approve of CEO

49% positive business outlook

ScriptPro has an employee rating of 3.5 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScriptPro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

273 reviews
2.0
Nov 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Pharmaceutical automation will always be needed in the future. "Some" of the managers are good to work with. Although I never used it they have a gym for those that go.

Cons

The family who owns ScriptPro along with others in upper management play favorites and being a favorite has its advantages. Advantages to look forward to include: Great pay! No need to be qualified! No need to do your job! You can throw your weight around at those that don't know the family personally and play "Who Wants To Be a Manager"! Promotions that make other employees scratch their heads! Zero accountability and the enjoyment of having the ability to pass blame onto others! Immunity from firings and layoffs! Benefits: My insurance was over $600 a month for family coverage. Many have quit ScriptPro because they can't afford it. When I first started pay was ridiculously uneven. Someone who has been at ScriptPro for 3 years could be making $42k while a brand new straight out of college individual could be hired on making $45. Be careful when negotiating as they would pay you minimum wage if they could. From what I have been told by others still working at ScriptPro is they now have pay bands which may have leveled everything some. Retirement was fair and they also had the occasional profit sharing. When we did get raises they were poor, and even worse the top 10 performer would be getting maybe .5% better versus a bottom 10 performer. No incentive to do well because of that. Layoffs and firings are completely mysterious in nature. We will get an email about how awesome we are doing this year then magically 3 or 4 people from a group will get let go or be mysteriously fired for performance issues even though they have never been written up. As a result many are walking on egg shells hoping to not be the next one. Miscellaneous: The culture of the departments is one against the other always. Usually Customer service gets blamed for everything yet ScriptPro pimps customer service to all of the new pharmacies about how awesome we are. If you are one of the coveted individuals with DOD access good luck ever leaving your position. Management hinders your career growth greatly because they know if all of their good workers went to other departments they would have to maybe lift a finger for once and be inconvenienced for a change.The entire culture of ScriptPro is very gossipy and juvenile. The few years I was there it started off good but I quickly saw the lack of promotions, good raises, hypocrisy and lies.

1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s easy to blend in and make suggestions because of the benighted owners/most of the management.

Cons

After working there over 17 yrs. I was enlightened to the true story of how this company came to be. This is not the owners invention or his hard work that made this company. All of the pioneers of this company have been terminated. Mike is a smart CPA and knew the proper channels.

1.0
Jul 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The friendships you will make here are ones for the books, however.. the turnover is so high that you’ll spend more time training new people than enjoying the comradeship that generally comes with a cohesive environment. Oh, and the sonic ice machine is nice.

Cons

Before you are even offered a job for the inside Sales Department you will have been given less than factual statements about your earning potential. They will claim there is a chance to make six figures.. but you won’t come close. They paint a beautiful picture of a base, commission and bonuses; but little do you know - the base is low, the percentage of commissions paid is much less than comparable companies pay, and they will likely set your quota high enough to negate your potential of a bonus. You will be micromanaged and subjected to meetings with no purpose other than giving a narcissistic, pompous character with anger management issues and a huge sense of entitlement, a platform from which to belittle whomever is the chosen target of the day. It’s all about control and climbing the corporate ladder, gleefully crushing anyone who gets in their way. And the saddest part of all is the C Suite has been told about this behavior repeatedly and continues to pat them on the back and indulge them.

Viewing 28 - 30 of 273 Reviews

Glassdoor has 278 ScriptPro reviews submitted anonymously by ScriptPro employees. Read employee reviews and ratings on Glassdoor to decide if ScriptPro is right for you.