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      ScriptPro

      Engaged Employer

      ScriptPro reviews

      3.5

      65% would recommend to a friend

      (273 total reviews)
      avatar

      Michael E Coughlin

      65% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      ScriptPro has an employee rating of 3.5 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScriptPro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      273 reviews
      2.0
      Jul 11, 2014

      Very unstable

      Applications systems analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was offered extensive training and my coworkers were always willing to help me as I learned the job.

      Cons

      Health benefits were double the amount of my previous employer, and the specifics weren't disclosed until my first day. When I asked the HR rep about the health care costs, she told me "that will all be covered during orientation." After being in the position for seven months, the company went through restructuring and my position was eliminated. I left my previous employer (I job that I loved) because I saw the position at SP as a form of career progression. I understand that business is business, but it just doesn't make sense to hire people, train them and lay them off seven months later.

      1.0
      Mar 4, 2014

      Under the thumb

      Didnt have one
      Recommend
      CEO approval
      Business Outlook

      Pros

      Average benefits if you don't mind paying for them

      Cons

      Input is frowned upon by the insecure management. Put in your time and go home.

      3.0
      Jan 25, 2014

      Not the worst job I've had

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The initial training is great, weeks to months spent learning the systems. Overtime is generally unnecessary. Mid-level managers seem to be engaged with their teams as much as they are allowed. Fitness center is a bonus. Easy enough job to do if you want to be able to go home every night and not think about work (except for mandatory on-call rotations).

      Cons

      Absolutely zero transparency from management. HR rep wouldn't even disclose roughly how many employees there are when casually asked because as a private company, they don't like to give out info like that. Never any team meetings to find out how the group is doing. Only help desk I've ever worked at where call statistics aren't shared (apparently for fear of the high achievers starting to slack when they see what everyone else is doing). I have never seen a member of executive management outside of the social events; obviously they like to keep their distance from CS. Insurance is ridiculously expensive for mid-tier coverage ($600 /month for health and dental for a family, no vision or orthodontic available). After initial training, you're on your own with outdated software and scattershot documentation.

      Viewing 46 - 48 of 273 Reviews
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      ReviewsScriptPro reviews

      Glassdoor has 278 ScriptPro reviews submitted anonymously by ScriptPro employees. Read employee reviews and ratings on Glassdoor to decide if ScriptPro is right for you.