ScriptPro reviews

3.5

65% would recommend to a friend

(273 total reviews)
avatar

Michael E Coughlin

65% approve of CEO

49% positive business outlook

ScriptPro has an employee rating of 3.5 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScriptPro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

273 reviews
1.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Worst Private Company I ever worked for. Only benefit, you get to work remotely!!!

Cons

Micromanages for EVERYTHING. You need permission to use the bathroom. Only 120 hours of PTO (Everything in one bucket). If you run out of PTO, you are forced to work including when you are sick or your child (ZERO WORK BALANCE). Management minors your screen every second. Management tells you when to take breaks and lunches. You need management approval to call the next department. Management listens to every phone conversations with your coworkers. SO MUCH WRONG WITH PRIVATE COMPANY. They are unable retain employees. People fly in and fly out of the company like flies. Lack of Benefits. Lack of incentive to excel.

3.0
Jan 9, 2026

Previous Employee

Recommend
CEO approval
Business Outlook

Pros

Campus was pretty cool. Traveling frequently was nice if you like that.

Cons

Poor management. Unrealistic expectations and no real manager guidance. Most training came from coworkers. Benefits were not good. No real work/life balance, especially with projects in different time zones (on-call a lot, even in the middle of the night). Very mentally exhausting. Constant employee drama (could be a pro if you like gossip).

3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The job schedule is great if you enjoy traveling. It’s a set schedule that allows you to plan around your time home unlike a lot of traveling jobs. I was able to work in all 50 states during my time with ScriptPro. The work is rewarding and the Field Service management team itself is great. I truly enjoyed the job itself.

Cons

There is a huge disconnect between upper management and customer service. It’s little families and cliques working together in upper management without a single care for the lower level employees. Review process is an absolute disaster. 10 yearly reviews as a field service engineer with only one field review. They just leave it N/A all the time because upper management has them tied up in too much meaningless work to actually check on the work you’re doing. You’ll be judged off paperwork more than your ability as a field service engineer.

Viewing 4 - 6 of 273 Reviews

Glassdoor has 278 ScriptPro reviews submitted anonymously by ScriptPro employees. Read employee reviews and ratings on Glassdoor to decide if ScriptPro is right for you.