ScriptPro reviews

3.5

65% would recommend to a friend

(273 total reviews)
avatar

Michael E Coughlin

65% approve of CEO

49% positive business outlook

ScriptPro has an employee rating of 3.5 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScriptPro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

273 reviews
1.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Good co-workers and a friendly environment to work in.

Cons

Hired as a Tier 2 Support Tech. It was more like Tier 1, incoming calls with headsets for 8 hrs. This role was far from anything I have done in the past 10 years in Desktop Support Tier 2, poor outdated material for troubleshooting documentation, as All their stuff is Proprietary and has little documentation available. After 3 months with them I had about enough, one Friday evening a week before Christmas, I got a call at home and was let go. Still not sure why, it doesn't matter anyway, I was glad to leave there. Because of low chances to move up, there is much back stabbing at times. No Telling who is someone you can talk with there and who will throw you under the bus, which happens there a lot.

2.0
Feb 3, 2014

Everything you do is done for the betterment of the family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) If you're not looking to add anybody to your health insurance they have a HDHP that you don't have to pay anything for you. 2) Fitness center is small, but decent and could potentially keep you from having to pay a gym bill. 3) It's a job.

Cons

The biggest downside is that it's hard to find much satisfaction in your job. Everything you do you feel you're doing it so the family (Coughlins) lives a better life. The majority of the execs are family and the company does little to give back to the employees. You get tiny raises, no bonuses, you have to use PTO in minimum 4 hour chunks (better hope you get a cool boss so you don't have to waste it), and they even expect employees to provide their "services" outside of the work environment. They seriously have employees help them put up their Christmas decorations at their homes. Mike is friendly, but pass just about any of the others on campus and they pretty much don't even acknowledge you. If you accept a job here I would work really hard to negotiate your salary up. If you start low you'll take a long time to get where you deserve to be. You can make significantly less than a peer that even your boss knows isn't worth more, but they won't bump you up no matter how hard or well you work. There are plenty of great employees here, but it's hindered way too much by the family looking out for themselves and not the betterment of the company as a whole. They spend more time worrying about how a conference room is decorated (horribly, I might add) than how the majority of their employees are doing.

Viewing 19 - 21 of 273 Reviews

Glassdoor has 278 ScriptPro reviews submitted anonymously by ScriptPro employees. Read employee reviews and ratings on Glassdoor to decide if ScriptPro is right for you.