ScriptPro reviews about "people"

49% positive business outlook

Reviews by job title

54 reviews
3.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

I'm giving them a 3, because I believe in the product and how they can help pharmacies. 10+ years ago, it was a great place to work. People were happy, you could feel the teamwork and it was exciting. You felt good about what you were doing and that you were helping people. As the years went on, you still felt like you were doing a good job, but it wasn't always shown. Company Farm Party is great for the kids, and you have a small chance of winning something. Fitness center on site is nice, but very limited in what you can do.

Cons

It appears the company cares more about its appearance than about its employees. "No raises because we spent to much on R& D or lawn care, or building a new building". Sales has become a toxic environment where everyone is out to stab someone else in the back and skill and longevity is no longer valued. People who are not performing are kept over people that have consistently performed, because they are cheaper. If you are successful, peers dislike you and work to make you look bad. No longer any resemblance of teamwork/collaboration. Very little room for growth in the sales department.

4.0
Nov 27, 2019

Never a boring day

Recommend
CEO approval
Business Outlook

Pros

Good company and product line. There is a core of smart, dedicated, and hardworking people across the entire company who are great to work with. If you make an effort extra effort and take on the difficult tasks you will be noticed and have opportunities to advance. Nice amenities: fitness center, coffee machines, break rooms, corporate challenge, paid time off for volunteer work and company functions. Company executives do make an effort keep staff informed of mission through town hall meetings(those tend to be a little rah, rah though).

Cons

Fast paced environment with steep learning curve. We run a lean and management depends too much on employees to think outside the box and come up with solutions on the fly. Feels like we’re moving too fast sometimes(i.e. we’re changing the tires while the car is moving because we don’t have time to pull the car over).

5.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

-Working at as a Field Service Technician for ScriptPro is challenging and engaging. As a Kansas City based tech, I find myself traveling almost every other week, all over the United States and sometimes internationally in order to repair and service ScriptPro's top of the line models of pharmacy robots. I was not originally a tech oriented guy, but the hardware training was engaging and taught by former technicians, and for the most part was not too difficult to understand. They don't expect you to know every single thing about these products once the initial training is over. You learn plenty on the job as well. -One of the best parts of the company is the tech support system. If you are having an issue or a problem you are having trouble solving, you call in and receive more support from more experienced technicians who have likely ran into every problem you've seen and then some. They serve as great mentors in this regard. -I thoroughly enjoy all the travel that I get to undertake due to the nature of the job. I'm checking many of the great American cities off my list, as well as places I never thought I'd see, such as Guam and Hawaii. Many ScriptPro assets are on Military bases, and those are all around the world! -The people you work with are always happy to see you because when you show up to a pharmacy they know you're going to solve their problem, and get their robot working. -If I had to brag about one thing about the company it would be ScriptPro's quality of customer service. Customers are confident in their robot, but more importantly, they are confident that if there is an issue with their system, we'll be working on it in a timely manner. -Great benefits, plus you get to keep airline and hotel points. -Advancement and lateral movement within the company happens frequently depending on how competent you become and what direction you want to go.

Cons

-The amount of travel required by Mission based KC techs may be off-putting and stressful to those who do not enjoy it. The 5 days off are pretty cool, but I can see how some might get burnt out. -If you've never had a technician job before, like me, the learning curve on the administrative side can be a bit rough. Once you get the hang of it, its smoother sailing. -The amount of information to know about the products can seem exhausting. -I don't think stock in the company is available for purchase.

1.0
May 14, 2020

Watch Your Back

Recommend
CEO approval
Business Outlook

Pros

Fitness center. Great co-workers that I genuinely miss.

Cons

New management secretly interviewed for 2 positions, fired previous people, and then replacement them. I put in my 2 weeks. Was walked early and they refused to pay me for my time and denied my unemployment claim for being walked early. The company is too small to have any upward mobility. They prefer outside hires to internal promotion. If you've been with a company that promotes, you'll find the culture stifling and stagnant.

2.0
Jul 17, 2020

Banana Republic in Kansas

Recommend
CEO approval
Business Outlook

Pros

Gym room and the Coffee Room

Cons

Left hand does not Know what the Right hand is doing. The Owners don't know their Company has Cancer in the Feet . I must start by Congratulating the owner with all the effort put in to create what is suppose to be a great company. Unfortunately, the people at the bottom do some very insane things he is not aware of. You will not advance to upper grades if you do not know anybody. I remember one of the female managers in Robotics department told me "She does not understand why black people get hire" Few weeks later she fired me when I shared things she said to a black male who worked with me. A lot of people did leave the Robotics customer service department because of her. To me it is like a gang mob she ran inside that department. If she does not like your head, believe it or not your days are numbered. These are things the owner does not know and will never be aware of. I am glad I left the company because I was not able to support the kind of injustice that goes there. We had couple black folks there, whom they needed because they all speak French and helped us a lot with Canadian customers. I will not recommend a black person to apply there, he will spend years there as level 1

avatar
ScriptPro Response
6y
Thank you for your feedback. ScriptPro is an equal opportunity employer, and we go to great lengths to ensure equal opportunity for all candidates and employees. I would like to learn more about your experience at ScriptPro and talk specifically about the comments in your review. You can reach out to me directly at 913-384-1008 or bill@scriptpro.com.
5.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Extensive knowledge base, company supplied phone, travel to see new places and meet new people, each day is different, mileage and food allowance.

Cons

Extensive travel and time away from home, there are not too many cons. This company gives you all the tools to be successful and failure is on you as the employee. Lower pay rates can be remedied with mileage and other perks.

3.0
Feb 5, 2019

Started out good but now not so much

Recommend
CEO approval
Business Outlook

Pros

3 day weekends Interesting product Love the actual work.

Cons

The people particularly management. Seems management has no idea what is really going on. Praises low performers even when the numbers show they are low performers. Basically they love the brownnosers. Management claims to be there for you but when you go to ask for help they get annoyed and instead of answering questions act indignant due to you not being able to find information on their poor knowledge base. Management doesn't act like they want to manage. Seem to only want the title and money but none of the extra work. Management prefers to blame their teams rather than do their jobs.

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