ScriptPro reviews about "team"

49% positive business outlook

Reviews by job title

45 reviews
5.0
May 3, 2021

Great Support and Teaching

Recommend
CEO approval
Business Outlook

Pros

Great team to work for, Great pay, Good benefits, Wonderful training environments

Cons

Puts a lot of miles on your vehicle, Long days putting in a lot of hours

2.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team, funny, some of the friends I made there are friends for life.

Cons

Once someone makes manager they are untouchable. I have seen several that are controlling, micromanaging, and honestly bullies.

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ScriptPro Response
4y
Thank you for taking the time to provide feedback. Glad to know you enjoyed your coworkers. We are always looking for ways to improve and appreciate your comments.
3.0
Nov 18, 2021

Remote is good but no guideance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the remote capability and freedom of working within their core hours. Higher on pay was great.

Cons

It's common knowledge, even in the higher ups, that there is no documentation or guidance in procedures for our teams. It's extremely frustrating that a new person has to "just know" or you'll learn the hard way in failing. Pay increase for promotion was a joke. We're short staffed but manager says we can't hire more team members.

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ScriptPro Response
4y
Thank you for taking the time to provide feedback. We are always looking for ways to improve and appreciate your comments.
1.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at Scriptpro taught me a lot during my time there for close to four years. In that time frame I learned a lot in terms of team building, being accountable for your actions, and overall understanding when you need to own something. The team and the company itself provide me with a lot of chances to grow, and even allowed me to connect with several employees who became great friends. I learned many skills that I would be able to take forward into future job positions, and there are many team building activities handled by members within each team itself. Except...

Cons

Those stuck within the workflow support team, and those placed under teams with certain managers. I will not name them directly, but know that working here you will be at the fate of whatever mood your manager percieves you in. The downside to them is that some of them in certain departments are honestly quite lazy, and very disconnected from the teams they work with. They aren't aware of all the things ongoing within the company, and in truth it becomes more of a brownnosing enviorment to stay around. For example there was one employee who spent close to three years not doing his job in the company and underperforming and in some cases creating more work for other members of the team. Yet, at the end of the day he was allowed to stay on until enough complaints were brought up to HR simply because he was friends with the manager. This goes into line with other individuals throughout the company as well, many of them are just friends with the managers and thus secure there roles and positions. There is also another issue, in that many members of the staff are very incline to keep certain information or skills to themselves and are not willing to share the information. The feeling that you need to validate your own importance exists here with the company, otherwise you'll be passed over for promotion or have a less likely chance to be terminated due to the importance you place yourself as.

3.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, plenty of opportunities for overtime, management team that communicates effectively

Cons

Repetitive work, and aggravating clients

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ScriptPro Response
4y
We appreciate your comments and glad to have you part of the ScriptPro team!
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