ScriptiLabs reviews about "management"

Employees before Management To suggest that ownership is greedy in some way is simply not true. Anybody that really knows ScriptiLabs understands that we care about our employees more than ourselves. For instance, in the early days, the CEO refused to be paid until he was sure that all of the other employees were paid and the company’s financial standing was in order. Another example of how we run our business is that the CEO insists that we invert the typical hierarchical triangle and insists on placing himself at the bottom. He genuinely believes that he works for everybody in this company and that the supervisors work for their employees on a day to day operational basis. ScriptiLabs gives raises often where justified and will continue to do so as we can. Our salaries are up at least 50% and in some cases 100% from when we first started. We consider it a privilege to be able to pay more to our employees and give them additional benefits. Experience How we hire has changed quite a bit since this was posted. We are hiring more employees with industry experience and working as hard as we can to further develop formal training programs. Having said that, we do like to think that we offer opportunities for somebody with initiative to teach themselves as well occasionally. Taking Things Personally One thing that we have learned in business is not to take things personally. What management has determined is that employees take things personally and we definitely need to do a much better job of how we communicate with them. How we Treat Customers We care deeply about our customers and their well being and will ALWAYS do the right thing. We never say “Quantity over Quality” and have tried to determine where this came from and cannot find one employee that has heard this or felt this way. The bottom line is that we will go above and beyond for a customer. Even if we have under quoted a job, we will make sure that it gets completed even if it means that we will lose money on the job. Just as with any business, there are customers that try to get products and/or services for free. Those cases are dealt with independently and there are times where we have to put our foot down. This will not change.