Seamless reviews

2.8

35% would recommend to a friend

(455 total reviews)
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Brandon Bornancin

39% approve of CEO

34% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

455 reviews
2.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

There is decent money to be made as an SDR here. There is also a chance to get promoted quickly but that can change in the blink of an eye.

Cons

Although this company is a start up, the rapid changes to the org chart and structure can be extremely exhausting. You get promoted if you make a lot of noise. If you’re the type to let your numbers prove your worth, this isn’t the place for you. You will be making 400+ dials every day from Pre made lists and basically using the “spray and pray” method to connect with the right people. The “whatever it takes” attitude turns into a grind culture in which people will work weekends and late nights during the weeks. If you aren’t working all hours of the day you will not be noticed or promoted. Benefits are mediocre as well as 10 days PTO with no sick days allocated. Also, they strictly sell on being cheaper than their main competitors which is a big red flag. It is basically ran like a fraternity causing even some of the best sales people to burn out within 6 months. Make sure to do your due diligence before joining this company and know what you’re getting in to!

1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I really can't say that I saw many. They did seem to put emphasis on promoting from within to fill leadership positions when needed.

Cons

They tell you it's salary, but you're actually hourly. They tell you that you get an hour lunch, but you've got to "clock off" and in order to make up for that supposed "provided hour of lunch" you have to work either an hour earlier than your shift, or an hour later and there is no room to negotiate that. All training is done in zoom rooms so when youre on calls with your clients, you are also hearing the voices of the 20+ other trainees in the same room with you, which is distracting and awful. They say it's in order to mimic being in an office, but in no office are all of your other coworkers talking directly in your ears. I had my brother die in October, and when I asked for a bit longer of leave than 2 days to get everything in order for him, as we have no other family, They simply let me go with no offer to come back. Horrible people. Imagine putting your employee into a bad financial position because their brother died.

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Seamless Response
2y
First and foremost, our condolences for the loss of your brother. We have a bereavement leave policy as well as a PTO policy to support our employees who experience such tragedy. All details around hourly rate, annualized salary, exemption status, and time-tracking are aligned with DOL regulations and outlined in each offer letter and handbook signed at the start of employment. Lastly, we do our best to create a feelings of inclusion and belonging in a remote environment and constantly ask our internal team for feedback on ways to improve. We regret to hear that it appears our internal team didn't have the opportunity to work though your questions, concerns, and personal situation during your time with us. However, we take your feedback seriously and appreciate you taking the time.
1.0
Oct 14, 2021

Honest review

Recommend
CEO approval
Business Outlook

Pros

-remote work -good pay -co workers are amazing -great product

Cons

I have been at seamless for about a year now, so I feel I have seen everything evolve and seen this company start to decline. Seamless has been going downhill since they started “hyper scaling”. They have taken the approach of hiring 20+ people a month, then firing them before they’ve been there 90 days. (The CEO posts everyday that they’re hiring 250+ people though!) They only keep the very top performers. You are told you can make 6-figures as an SDR, which is literally impossible even if you work over 40 hours a week like you are expected to do without getting paid for it. You constantly get screamed at by prospects because you spam people all day every day with phone calls even after they have asked you to stop calling 10+ times bc they put them right back into the lists. You are expected to make a minimum of 500 dials a day, with most people dialing over 700. Quota is holding 40 meetings a month, which would be fair if your number didn’t get spammed out everyday from the call volume or if they made fair lists. The highly targeted, special lists are saved for the favorites while everyone else is stuck fighting for what’s left Upper management does not know your name or care about you unless you are in the top 10 out of 100 reps. The rest are looked at as numbers and if you miss quota one month they will fire you without warning. I have heard upper management use racial slurs and analogies. They also promoted a girl here then fired her 20 minutes later without warning. Account executives are under the same pressure and suffer from SDRs throwing any and every meeting at their calendar, because they are so scared of missing quota and getting fired. You can also be PIPed / fired for using PTO and not having an adjusted quota. Solid gig if you’re in the top 5% of performers, other than that stay away.

Viewing 31 - 33 of 455 Reviews

Glassdoor has 466 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.