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      Seamless

      Engaged Employer

      Seamless reviews

      2.8

      33% would recommend to a friend

      (457 total reviews)
      avatar

      Brandon Bornancin

      36% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Seamless has an employee rating of 2.8 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      457 reviews
      1.0
      Apr 17, 2023

      Do not work for Seamless...

      Senior data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair base salary is offered

      Cons

      Upper management lacks communication skills. Doesn't know how to tailor to who they're speaking to, and treats everyone like a first year sales person. Sales strategy lacks innovation - aggressive sales tactics no longer are as effective, and subscription contracts lack care for the customer (money hungry). Demands data reporting without lack of foundational clean data to build upon. Wants accuracy without providing time to validate. One of the hardest tests during interview that barely anyone passes, yet doesn't allow the talented people who pass it to have autonomy or a say in what dashboards should look like or the analysis that comes from them. CEO brags about all his luxury items and pauses his meetings with employees to do YouTube videos (which are poor quality, low resolution, lacks value, and videography skills...p.s. buy a gimbal, your videos are so shakey i could vomit) They don't provide access to contractors to do their jobs. Refuse to give you the tools you need to succeed bc of "price", yet the ceo can build an in-ground pool at his house which is worth 10x more than the tools we asked for. When you resign, they treat you like dirt on the ground. Wipe your computer and all the drives so your computer won't even work. Had to take it to a repair shop. They make you purchase the computer if you leave before 2 years and the computer depreciates over 50% in 6 months. You're stuck with the costs of repairing a device they broke, and they refuse to email you back when you ask for help. I could go on... but I digress.

      avatar
      Seamless Response
      3y
      Thank you for taking the time to share your feedback. We're sorry to hear you had a negative experience, and we wish you had shared this with us while you were still here so we may have had a chance to improve your experience or change your perspective. We are always listening to what teammates have to say and looking for ways to make Seamless.AI the best place to work. We listen to employee feedback through our engagement survey, pulse surveys, and our open door policy where we welcome individuals to talk to their manager, HR team, or the leadership team at any time. Our leadership team is dedicated to providing a positive environment for employees to grow both personally and professionally. We recognize that there is always opportunity for improvement, which is why we provide multiple outlets for employees to share their ideas and feedback with leadership. As for our computer policy, it's designed so that employees own their device in the event that they part ways with the company. We go over our computer policy in detail upon offer acceptance to ensure employees have a clear understanding of how it works prior to joining the team. While we do wipe the device of any company data after one leaves Seamless.AI, that should not cause the device to stop working. We're sorry to hear that you had issues with your computer after parting ways. Seamless.AI is committed to doing Whatever It Takes to continue to improve and enhance our employee experience, and provide an inclusive culture that our teammates are proud of. For more reviews from employees, check out our wall of love here: https://testimonial.to/employeesuccess/all
      1.0
      Nov 18, 2022

      Hard Pass ... Just RUN

      Senior data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      a paycheck medical insurance for employee cost about standard Pro-rated PTO for the year is available after 90 days... so you get a nice PTO balance

      Cons

      CEO that will call and text you outside working hours or if you don't message him back in 5 mins on slack Chaotic Workplace ... so much slack usage it's crazy... things are always changing... business doesn't know to define its key performance indicators... data is a mess... lacks thought to save historical data and then wants you to make historical reports ... lack of formalizing business processes... lack of planning ... Asking for Quarterly Business Review reports hours before it needs to be done High churn and burn of employees Would rather have someone wrong vs spending time to get things right Work is always reactive NEVER proactive No Company HSA or company HSA match No 401k Until 1 year .. you can't even have an account that company will not match until 1 year No parental leave until 1 year High cost of insurance outside of the employee PTO doesn't cover over year to year

      avatar
      Seamless Response
      3y
      We understand, a fast-paced environment isn't for everyone. We regret to hear that this was your experience and we wish you had felt comfortable sharing this feedback while you were still with us so that we might have had a chance to turn it around. To be successful, feedback has to be two way and we provide multiple channels to give internal feedback both directly and confidentially. We are listening to employees all the time through those various channels and constantly keep a pulse on how our team is feeling as it relates to leadership, benefits, company success and more. The good news is, we have a lot of really happy teammates: Employee Wall of Love: https://testimonial.to/employeesuccess/all However, we can always get better and we thank you for giving us your opinion on ways to do that.
      1.0
      Nov 3, 2022

      Just don’t do it

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      600+ calls a day will look good on your resume

      Cons

      Have to be on zoom at all hours and notify the group when getting up to do anything (including bathroom breaks), insane quota with no advice/training on how to get their other than “stick to the pitch” or “just work harder”, no job security

      avatar
      Seamless Response
      3y
      Thank you for sharing your thoughts on working at Seamless.AI, we believe our employees are our greatest asset and are always looking for ways to improve. See more employee testimonials here: https://testimonial.to/employeesuccess/all
      Viewing 61 - 63 of 457 Reviews
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      ReviewsSeamless reviews

      Glassdoor has 468 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.