Seamless reviews

2.8

33% would recommend to a friend

(457 total reviews)
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Brandon Bornancin

36% approve of CEO

32% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

457 reviews
1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I really can't say that I saw many. They did seem to put emphasis on promoting from within to fill leadership positions when needed.

Cons

They tell you it's salary, but you're actually hourly. They tell you that you get an hour lunch, but you've got to "clock off" and in order to make up for that supposed "provided hour of lunch" you have to work either an hour earlier than your shift, or an hour later and there is no room to negotiate that. All training is done in zoom rooms so when youre on calls with your clients, you are also hearing the voices of the 20+ other trainees in the same room with you, which is distracting and awful. They say it's in order to mimic being in an office, but in no office are all of your other coworkers talking directly in your ears. I had my brother die in October, and when I asked for a bit longer of leave than 2 days to get everything in order for him, as we have no other family, They simply let me go with no offer to come back. Horrible people. Imagine putting your employee into a bad financial position because their brother died.

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Seamless Response
2y
First and foremost, our condolences for the loss of your brother. We have a bereavement leave policy as well as a PTO policy to support our employees who experience such tragedy. All details around hourly rate, annualized salary, exemption status, and time-tracking are aligned with DOL regulations and outlined in each offer letter and handbook signed at the start of employment. Lastly, we do our best to create a feelings of inclusion and belonging in a remote environment and constantly ask our internal team for feedback on ways to improve. We regret to hear that it appears our internal team didn't have the opportunity to work though your questions, concerns, and personal situation during your time with us. However, we take your feedback seriously and appreciate you taking the time.
1.0
Mar 19, 2024

SDR TEAM IS TERRIBLE

Recommend
CEO approval
Business Outlook

Pros

none this company is falling apart

Cons

SDR team is absolutely god awful and the AE's have to rely on them to hit their numbers. The outbound SDR's literally could careless if a meeting is qualified they're just throwing crap at a wall and hopping it sticks. No disco no qualification just autobook and pray. AND THE SDR MANAGERS PROMOTE THIS. The prospects show up on a call and say "i don't even want to be here the SDR just wouldn't stop calling me"

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Seamless Response
2y
We regret to learn that your experience at Seamless.AI has fallen short of your expectations. We strive to create a positive work environment and take our employees' feedback seriously. We've established channels for employees to share their thoughts, and we actively listen and implement changes based on their feedback. We would like to learn more about your experience - we encourage you to reach out to our HR team to discuss your concerns further. They are here to support you. The good news is, we have a lot of really happy teammates: Employee Wall of Love: https://testimonial.to/employeesuccess/all
5.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training and Tech stack

Cons

Low base and no summer friday

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Seamless Response
2y
Thank for you leaving a review. We're happy to hear you've had a positive experience, and we appreciate your feedback as it's how we grow. Thanks for being a part of our journey!
Viewing 148 - 150 of 457 Reviews

Glassdoor has 468 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.