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      Seamless

      Engaged Employer

      Seamless reviews

      2.8

      35% would recommend to a friend

      (455 total reviews)
      avatar

      Brandon Bornancin

      40% approve of CEO

      35% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.1

      Diversity & inclusion

      2.9

      Culture & values

      2.9

      Career opportunities

      2.7

      Compensation and benefits

      2.6

      Senior management

      Seamless has an employee rating of 2.8 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      455 reviews
      1.0
      Apr 25, 2023

      Emotionless Leadership

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work from home. Low barrier to entry. Some Good middle management/directors that help with career growth. Lists provided to SDR team so no need to prospect/find leads on own.

      Cons

      High pressure sales tactics. Essentially pressured to work 14-16 hour days on EOM/EOQ week. Upper leadership promises “equity for all employees” which became a lie and the company ended up deleting quite a few social posts after backlash. SDR team is encouraged to book ANYONE to the AE team calendar which results in hundreds of unqualified leads per year wasting time. AEs are encouraged to sell to ANYONE which results in high pressure tactics even when prospects cannot benefit. Leadership also promotes “hiring” across LinkedIn the same day they lay off 10-20% of the company that is hidden behind unrealistic quotas being the reason for fired employees. Also if you leave inside two years (even during a company layoff) they will force you to pay back what you were reimbursed for equipment. Spread way too thin on the sales side and show an insane amount of favoritism when distributing leads. CEO has also promoted his own sales leadership “conferences” to prospects and included the option to buy tickets for that on contracts that are sent out.

      avatar
      Seamless Response
      3y
      Thank you for taking the time to provide feedback. We wish we had heard this feedback from you while you were still here, so we could have had the opportunity to improve your experience. Honesty is of utmost importance to our leadership team. They strive to remain transparent when it comes to business decisions, and any decision that is made is made with both the wellbeing of employees and the company in mind. This is why we send out regular anonymous surveys throughout the year to gauge employee happiness and determine where there are opportunities for growth. Our leadership team is committed to providing a positive work environment to our employees. We work with our sales teams specifically to provide ongoing training and development opportunities in order for employees to reach their full potential. We use the feedback we receive from our surveys to ensure we're doing all we can provide a positive day-to-day culture for our sales teams. However, we know there is always opportunity for improvement! We appreciate you sharing your experience, and will take your feedback into consideration. For more reviews from employees, check out our wall of love here: https://testimonial.to/employeesuccess/all
      1.0
      Mar 9, 2022

      Just Dont

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's good if you don't know any better

      Cons

      Work life balance is awful, the management (up to the CEO excluding a few great people) are absolutely impossible to work with. The best way to put it is everyone only has their interest in mind. Everything is a competition, which is really good... when done properly. Seamless doesn't. Seamless doesn't know how to do anything properly when it comes to internal matters. They treat you like disposable trash, not as a person, and DO throw you out as long as they can make you a fall guy. I got out voluntarily, and couldn't have gotten out faster. Just don't choose them if you're reading this

      2.0
      Feb 19, 2022

      Not the best example of a Sales Organization

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job is easy to get, and if you are someone who hasn’t sold a day in your life who is looking to add it to your resume. This will do the trick. But the resume addition is just about the only positive thing you’ll be getting out of this role. *Pseudo Pro* If you are living at home, and fresh out of college the base pay will seem pretty good. Also, commissions are relatively lucrative if you hit the meetings held numbers. However there are a few MASSIVE cons to compensation that you will find below.

      Cons

      They are actively looking to put bodies in (virtual) chairs all of the time, they will literally hire anyone who can read a script. So you and everyone else are extremely replaceable, and turnover is higher than I have ever seen. That includes the restaurant jobs I had in college. This is a work from home boiler room, and this role is far more similar to telemarketing than it is Sales Development. In regards to compensation, the SDRs are incentivized to book as many meetings as possible. But not incentivized to qualify, so AEs are almost always bummed at you. It’s no one’s fault except leadership’s because it’s just a broken system. Ultimately the SDR team is a marketing tool to reflect the effectiveness of the product itself. Which is honestly a decent product. The sad part is, because of the broken system AEs seem like they sell to those who don’t need it and make false promises because they need to eat too! But this leads to a ton of account churn and the contract is “monthly” but you are locked in. This is standard practice with most SaaS products, but the AES are constantly taking meetings so they miss a ton of steps in the sales process.

      Viewing 25 - 27 of 455 Reviews
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      Glassdoor has 466 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.