Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Pay was good." ((in 21 reviews)); "work life balance is good" ((in 13 reviews)); "Training is Great!" ((in 11 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 31 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 11 reviews)); "Long hours" ((in 9 reviews)); "There are specific upper management that are also petty and undermining with a team that wants nothing but success for the company." ((in 5 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

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Sears Home Services

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

5.0

Jan 10, 2023

Sears

Cleaning technician

Recommend

CEO approval

Business Outlook

Pros

Great career, customer service, great salary

Cons

Seasonal work, part time, depends on economy

Sears Home Services Response

Thank you so much for sharing this wonderful review. We are so appreciative to you.

5.0

Sep 13, 2022

Great company

In-home technician

Recommend

CEO approval

Business Outlook

Pros

Working for Sears you are working for the largest repair company in the US. I feel as if I’ve been set up for success since my hire date with in depth training for some of the top techs in the field, access to all of the latest information applicable to our field and the fact that the company provides you with everything you will need to be able to run your route daily (tools van etc). More than competitive wages and the willingness to work with you even when the roughest personal times hit not to mention a comprehensive benefits package. I can honestly say I love my job and the company that I work for

Cons

I do not really have any con’s to working for this company. There’s always bad days but never bad enough to sway my opinion

Sears Home Services Response

Thank you for this wonderful review. We appreciate all you have shared.

5.0

Jan 12, 2023

Good people

Apprentice technician

Recommend

CEO approval

Business Outlook

Pros

Career growth, respectful, benefits, reliable

Cons

More work in the same day than possible

Sears Home Services Response

Thank you for this wonderful review and for being such a valuable part of the Sears Home Services team.

Viewing 10 - 12 of 527 Reviews

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Jobs at Sears Home Services

HVAC Assistant (Cincinnati, OH)

Cincinnati, OH

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Forward Deployment Engineer, Applied AI Agents (Intern)

California

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HVAC B2B Business Partner

United States

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Appliance and Refrigeration Repair Technician

Appliance & Refrigeration Repair Tech (West Bend, WI)

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