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Security Service Federal Credit Union

Engaged Employer

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)
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Mike Chapman

100% approve of CEO

69% positive business outlook

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

285 reviews
3.0
Sep 6, 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, healthcare benefits, 401k, and the people.

Cons

Communication, transparency, no bonuses, and overinflated assistant vice presidents.

4.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent staff Work culture is great Benefits are good Member consulting instead of being sales driven

Cons

Can get incredibly busy Some managers can be too much micro managing Lack of help when needed Managers being less knowledgeable than staff below them Work life balance can be hard if you are at a busy branch

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good 401K and sufficient (not great) PTO

Cons

Branch managers micromanage employees. They sit and watch the security cameras & send screen shots via chat if you aren’t working constantly. ABM would say inappropriate sexual comments to female staff. Management question validity of people’s mental health issues. Would get reprimanded if we opened a free checking for a member instead of a PPC w/ $9/monthly fee. Mgmt would speak to coworkers about others performance which is not appropriate. I was told multiple times that if I didn’t get more cross selling, I could find a new job. There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule. They would change the schedule 2 days prior and didn’t care if you had made a prior commitment. Expected us to put a job with minimal compensation, no bonuses, and minimal raises above our families and our own health.

Viewing 28 - 30 of 285 Reviews

Glassdoor has 305 Security Service Federal Credit Union reviews submitted anonymously by Security Service Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Security Service Federal Credit Union is right for you.