Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

74% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Good Benefits and good 401k" ((in 43 reviews)); "Relaxed Environment and Culture is good here" ((in 13 reviews)); "The pay is good and 401K is amazing." ((in 12 reviews)); "I love everything it’s an amazing company to work for and they take care of their employees !" ((in 8 reviews)); "Good work life balance." ((in 6 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 19 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 10 reviews)); "Managers have their favorites who can literally do no wrong." ((in 8 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 6 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)

Mike Chapman

100% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

3.0

Jan 26, 2017

It was okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Upper management seems to really care about the little guys. Big emphasis on communication. Good training programs.

Cons

Highly competitive environment, high expectations, constant changes, I found it hard to keep up. Micromanagement was kind of an issue but it was getting better when I left.

5.0

Dec 1, 2016

Excellent place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent group benefits including affordable health plans with great coverage, free gym membership, opportunity to work overtime at their call center (if desired), 401k match at 3% if you elect 6%, and annual bonus into 401k (6.5% of annual pay in 2015)

Cons

People tend to stay for awhile, so career advancement- depending on what area of the credit union you work in.

5.0

Nov 12, 2016

Member Service Rep

Member service representative

Recommend

CEO approval

Business Outlook

Pros

good company, great management and friendly staff easy to work with.

Cons

long hours, and working weekends

Viewing 250 - 252 of 285 Reviews

Jobs at Security Service Federal Credit Union

Manager, Charitable Events & Giving

San Antonio, TX

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Insurance Customer Service Rep

Mgr, Risk Monitor & Intel

Call Center Sales Representative-Inbound

San Antonio, TX

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ACH Operations Specialist

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

Ratings by category

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It was okay

Excellent place to work!

Member Service Rep

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