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      Securly

      Engaged Employer

      Securly reviews

      4.1

      79% would recommend to a friend

      (196 total reviews)

      Tammy Wincup

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Securly has an employee rating of 4.1 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Securly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      196 reviews
      2.0
      Aug 24, 2017

      Amazing idea but wrong management to execute

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product has good intentions to help with student safety, anti- bullying, and self-harm awareness and prevention. The founders make it very clear they are excited and genuinely do seem to care a lot about the mission of keeping kids safe online.

      Cons

      List is for Charlotte Office: -Complete lack of diversity. ~30 people in the office ~90% are white males. This makes for a VERY UNCOMFORTABLE work environment for women and minorities. This goes unnoticed by management outside of the Charlotte office for two reasons: 1. The company surveys are impossible to remain anonymous and honest 2. The fakeness that occurs when they are in town visiting makes it impossible for them to experience the actual day-to-day environment -No formal HR- They have a 3rd party to store employment data but nowhere to make secure formal complaints- With the office environment being what it is and the managers the ones that most (if not all) issues are with, this is a HUGE RED FLAG!!!!!!! -Managers have made inappropriate "jokes" and comments a on daily basis- they are a sexual harassment lawsuit waiting to happen - No formal on-boarding or training process - No formal processes or procedures on day-to-day tasks (Managers contradict each other daily on how they want things communicated to customers) - Management's lack of awareness/ education/ experience shows when attempting to lead team in an efficient and effective, unified manner -Management is terrible at communicating and problem-solving in a timely-manner unless it is for a new sale. All existing clients get tossed aside and are not seen as important unless they are a very large account -Managers are spiteful and will also play favorites. They have hired people into supervisor roles because they were friends- one manager/ supervisor obviously lacks experience in the field, account management, management in general, and MOST of all appropriate workplace behavior. Managers also externally hire (some from competitors) instead of promoting any of the internal prospects. -Management gets hung up on very trivial details and micromanaging instead of letting work ethic and sales performance speak for itself. -High Turnover. (Managers essentially have no-ethics. One person was let-go the day she returned from maternity leave so the team could “go in a different direction”, one was let go on a sick-day because they were "sick and out too much" but wasn't over the amount of PTO, which you have to use for sick days,that they accrued, two were blind-side let go randomly, one was fired on their first day because company let them start before a background check cleared (This company deals with CHILDREN's online records....seriously disturbing.) There is obviously very low confidentiality standards for internal information for this information to become available. This all took place within an ~4 month span. -Too focused on growing and making the numbers look good to spend time or energy on fixing many of the day-to-day issues TL;DR: Charlotte management is awful.

      avatar
      Securly Response
      8y
      Will take this feedback and work actively on it. Diversity, HR, training, communications => we are actively working on, but will work even harder on. The no-ethics on terminations piece is Not true. Each of those situations has a story/explanation that is too sensitive to post here, but there was a humane side to these decisions which unfortunately the company doesn't get to see. One of the areas we are exploring is that an office focused on sales & support-engineering is not a "general" office environment. We are trying to inject marketing, HR, general-management/people-officers and other DNA into the mix to balance the original sales-only focus. The current CLT management is the reason the operation exists, and the company has done well. Many have left higher paying or comfortable jobs to join us given our mission. I see them working 24x7 even sacrificing their own families to help the company through these early years. I know they care a lot about the mission, and people - we have seen this many times. However, no-one and no operation is perfect, and the above items definitely will not go unaddressed. Update: I looked our May 22nd 2017 anonymous employee survey (3-months before this Glassdoor review). Sharing here in support of the my take above: Charlotte results: - 20 respondents in an office of 30. Everyone had an opportunity to submit. It was a simple Wufoo.com form hosted on a third party site that could be filled from home etc. 100% annonymous. The results were seen by the office admins before I did - so they can attest to my summary here. - Exactly 1 response with "Dissatisfied rating" for Leadership. - 14 said Extremely Satisfied with Leadership. That is 14 employees out of 20 that rated management at 5-stars 3 months before this review. Or 70% of the workforce. - 0 were dissatisfied with their immediate boss/manager. That's 0 of 20 who responded. 14 said Extremely Satisfied with their immediate bosses. That's again 70% of the work-force giving 5-stars to their bosses. - 0 were dissatisfied with their job. Almost all said very satisfied. Hopefully this shoes that a) San Jose HQ _does_ take Charlotte voice seriously. We did do a survey _before_ this Glassdoor review. b) We do see 70% of the workforce in Charlotte being 5-star happy with leadership & management. I do want to leave whoever reads this post with that - 70% 5-star ratings for management and leadership in Charlotte. Also, we _did_ do sexual harassment training, and I can say publicly here with the HR/admins in all three offices being able to see this and calling my bluff if I am making this up, but we are about to release our 2nd training to all employees in the coming week or so (that's 2 in a year). We have also openly posted notes on treating everyone with care and fairness, and specifically called out the need and focus on diversity. Here's our women's day post https://www.facebook.com/SecurlyInc/posts/1117007811759849:0 eg. Are we perfect, very likely not. Have we tried to do the right thing every single time - absolutely. Do we make hard decisions that may affect employees a lot when things don't work out - unfortunately we have to :( But will work even harder to address any remaining concerns.
      1.0
      Sep 14, 2017

      Smoke and Mirrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Non-Management team members are awesome!

      Cons

      Management is Lost and it continues to shows. Read the negative comments from past employees, and they are 100% correct. The San Jose office is answering the reviews, and has no clue what actually happens in Charlotte office. They do let you go if you have a voice- and the management will set you up,(document) to get ride of you. They did it to the account management team member's. The account management - lol- has never worked in a business- has no clue what to do. Makes inappropriate comments all the time about women. openly in the office, and thinks its funny. AM team, lost two team member's already, in less then a year. No one cares to work on the team with poor to no leadership, because lies are told to you, to make leadership look better. Sales leaders will try to make you feel like they care. Definitively not the case, only cares about how they are viewed by the Cali office. They will cut you down to move the company to the next step, like it or not. Everyone is replaceable and is just a number. ( no career advancement, they will hire from other industry's before promoting within.) DO NOT TRUST MANAGEMENT. The internal surveys, area puff pieces, and no one will tell the truth because its a small company and people know who said what. The Positive reviews on GD, by employees are false, SJ said to write something nice to draw in good candidates for expansion. SJ leaders are not business leaders, they do not understand how a company should be run, and lead. Leadership does what ever they want,( which is fine when you actually know how to run a business) they don't listen to anyone. People that have been let go. It happens. The last four/five have been great employees, went above and beyond and hit their numbers. But, had openly expressed opinions, concerns, and questions leadership( which they were right too) and you cant do that. Five others have been let go as well. All established professionals. I will confirm they did let a girl go after here maternity leave. The day she came back! Heartless is showing more and more. The leaders now see more $$$, and that's all they care about. Yes, some of the team members in Charlotte kick butt getting the company where it is. Only the original management. Since then, new management and the original management, have negatively effect the office culture and people just put their heads down and work. If you are a yes, man/women- this is the right place for you. If you like to be heard, like to be and asset, help make things better, want your opinion recognized, good luck it will not happen. Leadership across the board only want to hear their own voice, and that's it. And one more thing, you think the management team works 24/7? Maybe in Cali- Not the case in Charlotte. Do your do-diligence before answering on GD- actually listen to what is being said, you might learn something.

      avatar
      Securly Response
      8y
      Glassdoor reviews, the internal Slack lounge, facebook posts by employees, and the wufoo (100% anonymous) survey done as of May 2018 all clearly have shown that the culture is fun, accommodating, fair & exciting. We have been very selective about who stays and who gets promoted - absolutely. Charlotte mgmt has been given a 5-star rating by the 20 employees who took the survey just a few months ago. There is really no effective way of asking employees to give a good GD review - if things were as bad as you say, mgmt would never solicit GD feedback from the entire employee base - right? Have you wondered why the Charlotte mgmt decided to leave the person on maternity leave on our payroll and wait until she was ready to join the workforce? Finally, Charlotte is a hot hub of jobs with tons of great employers. We are a 3-4 year old startup - we are nobody. The only way we can compete in retaining the top talent in the office is by being an exciting place for everyone to come to - daily. We would not survive if we built a toxic environment, and that's why we have invested a lot in keeping everyone excited. However, it is impossible to make every single hire work out. I am sorry but your story doesn't add up to the various vectors of truth we have access to. Regardless, I will take your feedback and continue to pay close attention to what I hear from the team.
      2.0
      Nov 10, 2019

      Ship without a captain

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people. Securly hires great people.

      Cons

      Lot of turnover. Almost no women in leadership rolls. Leaders only trust themselves to make decisions and their decisions are usually not great. CEO seems to be running it like it's a one man operation. Recipes for disaster.

      Viewing 4 - 6 of 196 Reviews
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      ReviewsSecurly reviews

      Glassdoor has 209 Securly reviews submitted anonymously by Securly employees. Read employee reviews and ratings on Glassdoor to decide if Securly is right for you.