Securly reviews

Thanks for sharing this feedback - I will work rapidly towards addressing the concerns here that are actionable (communications looking like the main issue being raised). A quick note on some of the other items - We did have explosive growth in leadership - from 4 to 10. Leadership integration in the middle of peak sales/marketing/building is always a challenge. With innovation across 8+ product lines and a newly acquired company, we are definitely not pretending operations are easy, but under the newly expanded leadership, they are more buttoned-up than ever. My co-founder's insanity is exactly what helped build this 100+ employee operation in under 5 years that now serves 10K schools worldwide. Most people who work with him closely find him an approachable, down to earth leader who they would work for any day. India and MX Ops - we have hired the best of the best, and the projects/products coming out of these operations are world class. A note on communications related initiatives happening today: 1. We have hired 2 full-time members who are veterans in Learning & Development - and launched the Securly University internally. The idea is to have training modules for everyone professionally done by working directly with the BU heads. 2. We have monthly all-hands, weekly business-syncs, daily sales/support/engineering scrums, Slack lounges, etc in place to facilitate all levels of communications we could foresee. 3. We have recently also brought in a Chief of Staff to help keep leadership & business-managers in sync. I will work internally to get even better at communications - starting right away.