Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (258) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (128) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (53) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 454 reviews)); "Work from home is great." ((in 294 reviews)); "great benefits and PTO." ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 70 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 397 reviews)); "Poor management and very underpaid" ((in 278 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 192 reviews)); "There is no work life balance" ((in 177 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 101 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , Seven Hills , New York , Cincinnati , Jacksonville , Phoenix , Roseville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Dec 11, 2024

Not a great experience

Care team representative

Recommend

CEO approval

Business Outlook

Pros

You get to work from home

Cons

Always nit picking something QA were unrealistic Could not take bathroom breaks Management never wanted to help You are on your own with learning the actual job Short training Out of date systems Back to back calls High deductible rate Low pay rate Adjusters never answered the phone Anger calls Hard to move up Switched to hybrid work

2.0

Dec 11, 2024

Heavy Workload

Leave of absence coordinator

Recommend

CEO approval

Business Outlook

Pros

PTO available at the beginning of the year.

Cons

The training is a joke honestly. You kinda just teach yourself. There a absolutely no diversity the higher up the chain you get, so if you’re a minority (outside of white women) get ready to experience a glass ceiling. The clients control how many EXs they have but oftentimes they lowball it because they don’t wanna pay for it so the workload is insane.

3.0

Dec 11, 2024

Good

Claim analyst

Recommend

CEO approval

Business Outlook

Pros

It is a good place of work

Cons

New things to learn from the job

Viewing 601 - 603 of 4,624 Reviews

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