Sedgwick reviews

3.2

53% would recommend to a friend

(4,592 total reviews)
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Mike Arbour

58% approve of CEO

51% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Oct 18, 2024
Recommend
CEO approval
Business Outlook

Pros

NOTHING. NONE. ZERO. NON-EXISTENT. NONE.

Cons

The one "pro" Sedgwick was able to say they had was their 100% work from home opportunities. However, the company recently and RANDOMLY decided that it would be a great idea to force all employees that are near an office, to work in office for 3-4 days out of a week. This decision was abrupt, and we were not allowed any sort of questions or reviews while about it. It also is not what we signed up for when we accepted out roles, the roles we accepted was advertised as 100% work from home. However, no new offer letters and no pay increases have been granted whatsoever. Colleagues are still also paid the same as new hires, the work load is still as high as ever, the role extremely micromanaged, no opportunities for growth, and extremely high expectations with table scraps for pay. 10/10 would NEVER RECCOMMEND, I highly advise steering clear of this organization, if you are looking for employment this is NOT a company you want to risk your life and bills on. The company will do whatever they want to do and will not compensate you adequately and they absolutely do not care about how their spontaneous decisions and policies affect your life.

3.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Collegial atmosphere for the most part. We receive lots of paid time off.

Cons

Salary caps disproportionately affect older employees with 25+ years of experience. You can be given a stellar performance review and then told that you will never receive another merit increase again because you've "capped out" of the arbitrary salary range assigned to your title. You will be told that you no longer receive merit increases so that younger, less experienced colleagues can receive the increases. You can be told you're promotable, but never promoted because it's more valuable to keep you in the job you know best. This form of age discrimination is against the company's own stated anti-discrimination policy.

2.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, large amount of PTO, opportunities for advancement

Cons

Ridiculous amount of work is expected of you. 200+ pending is a norm, upwards of 300 is possible. These are for complex, litigated and pre-litigated claims. Average intake is about 50-70 per month. No way you can complete your work to the companies standards within normal work hours. You are punished for taking PTO. Feeling stressed and need a few days off? Go ahead a take them! Just know that when you come back, you will have 20 new assignments waiting for you with no one to cover your desk. This has been the same through multiple clients and different offices.

Viewing 13 - 15 of 4,592 Reviews

Glassdoor has 4,884 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.