Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (207) , Claims Representative (178) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 453 reviews)); "Work from home capability was great." ((in 286 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 393 reviews)); "Poor management and very underpaid" ((in 285 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 188 reviews)); "No work life balance at all" ((in 171 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 99 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,607 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,607 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

3.0

Aug 11, 2025

Decent pay

Ctr specialist

Recommend

CEO approval

Business Outlook

Pros

Easy repetition claims you file

Cons

Bilingual does more than what they deserve for not enough pay

1.0

Aug 11, 2025

Run don’t walk run!!!! Do not consider

Leave of absence coordinator

Recommend

CEO approval

Business Outlook

Pros

Work from home, that’s is the only benefit but if you live within miles of the company you will be hybrid.

Cons

Underpaid, workload is inhumane. They don’t care about you. All they care about are numbers and stats. Poor management from the top to the bottom. They talk to you like you are an animal. The workload is impossible to finish by end of day and you get scrutinized if you need help or cannot finish. Sometimes you will ask a question and people will skip over you or will not answer at all. No opportunities to move up within the company.

4.0

Aug 11, 2025

I hope to retire here

Claims team leader

Recommend

CEO approval

Business Outlook

Pros

I have a very impressive PTO bank, even new hires start with a substantial amount. We have matching 401k funds Benefits start on day 1 Management prefers to promote from within

Cons

PTO has to be used by the end of each year or it is lost. It would be nice to be able to carry some over for an extended trip or extended parental leave. Though we have proven that work from home is viable, we have now started a return to work process for those close to an office. It would be lovely to be able to exempt workers from that based on position and standing. Compensation has not kept up with inflation and cost of living as much as it could have.

Viewing 289 - 291 of 4,607 Reviews

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Sedgwick

Sedgwick reviews

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Decent pay

Run don’t walk run!!!! Do not consider

I hope to retire here

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