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      SelectQuote

      Engaged Employer

      SelectQuote reviews

      3.3

      54% would recommend to a friend

      (1,898 total reviews)
      avatar

      Tim Danker

      66% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 9, 2024

      Not a Serious Company

      Screening specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote is the only pro with this company.

      Cons

      I was with the company for almost 6 years. I loved my first 4 years at SelectQuote. The last 2 years were a nightmare. We got a new Vice President of Recruiting and everything went downhill. I was in Talent Acquisition before I left we had 9 managers overseeing 48 employees. Even with that low headcount it would take on average 15-20 minutes to get a response from a manager via chat(we were all remote). I had a manager that would go house hunting and then once he bought a house started working on projects during company time. My last manager spent her company time running errands and planning her wedding. I would often be told to reach out to another manager to get something completed. Other coworkers had managers that are relentless micromanagers. There is no career development here. You get promoted based on friendships, not experience. My last manager never focused on my career developments. One on one time was spent gossiping about co-workers or talking about her wedding. This is not a serious company where you can build a long-term career.

      avatar
      SelectQuote Response
      1y
      Thank you for taking the time to leave a review. The company is very sorry to hear about your experience throughout your time with us, and would like to address your concerns. Please know, that SelectQuote strives to promote a healthy and inclusive environment within our culture. The company looks to support each member of our teams, so we apologize if this was not what you experienced. Our team leads have taken action to give associates a voice in their work, and we look to continue promoting this type of dynamic. As always, we are very appreciative of your feedback, and will be using it to help us improve moving forward. We encourage you to reach out to our HR Department for further support.
      1.0
      Apr 4, 2024

      Amazing training built on lies

      Medicare sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training and trainers were absolutely amazing, but they lie about only taking inbound calls. It is ONLY considered an inbound call because another representative is dialing any and everyone with a working number and transfers them to you while luring them with promises of receiving hundreds of dollars in groceries per month. It's a bait and switch job. Training paid $18/hour and as soon as you start production it drops to $13/hour.

      Cons

      Low pay once you're in production, horrible micromanagers that pit you against other agents, crappy leads that have been called hundreds of times or are already enrolled in the best plan they can get

      avatar
      SelectQuote Response
      2y
      Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, that our sales roles can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. We strive to provide transparency throughout our whole training and onboarding process, and will continue to do so to better guide our candidates. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
      2.0
      Mar 16, 2024

      Careful Where You're Licensed!

      Medicare agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      SelectQuote has decent sales training, and they do a decent job of onboarding new agents.

      Cons

      If you're licensed in difficult states, such as North Dakota, Maryland, South Dakota, New Mexico, Minnesota or Alaska, the majority of your calls as a new agent will come from those states. In down-times, those are the states where your outbound calls will be queued from as well. Either cancel your licenses in these states before starting, or be prepared to be very challenged from an income and advancement standpoint.

      avatar
      SelectQuote Response
      2y
      Thank you for leaving a review for us. SelectQuote values your feedback and wants to address your concerns. We are sorry to hear about the experience you've had with us. Please know that we strive to provide our associates with supportive and helpful management regarding the sales environment. We sincerely apologize if this is not what you experienced throughout your time with us. SelectQuote takes your words seriously and will be using them to help us improve our management and leadership goals moving forward.
      Viewing 133 - 135 of 1,898 Reviews
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      Glassdoor has 2,015 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.