SelectQuote reviews

3.3

54% would recommend to a friend

(1,900 total reviews)
avatar

Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work environment and inbound leads

Cons

There is nothing that SQ provides that is proprietary. The inbound leads they purchase are sourced from the same place as their competition while paying significantly less per sale. They also require that you sell ancillary products to increase your Medicare sales pay; even at the highest level of tiers you are still being paid significantly less than what competitors offers. They will also require weekends and up to 14 hour days during AEP season. They have designed a system that does not favor sales agents and is meant to take as much money from agents sales as possible. They do this through required transfer to other departments, in which they do not have sufficient agents to field said calls so you do not receive credit for the transfer. As well as requiring sales of ancillary products in which you transfer to another department and hope they are willing to work a lead to make a sale. Often they fail miserably in this regard. Follow the stock price since going public, the policies and procedures implemented by senior management since that time have only increased the capability for SQ to keep money from agents. They do this through non CMS requirements for compliance and non Medicare sales related metrics. Truly a if you cant make more, take more philosophy. There are serious issues with management from the highest level at this company and throughout middle management. Constant implementation of pilot programs and withdrawing them later in the month, delayed information regarding commissions as well as the delayed or non existent reporting surrounding your compensation. I was a recognized agent with my time at SQ and there was little room to improve my take home pay without entirely forfeiting a work life balance. I resigned amicably and professionally but they still elected to withhold my final commissions without cause. I cannot recommend SQ to anyone.

1.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote so you can work from anywhere Company provides computer equipment Good IT support

Cons

The lies start with the recruiters. If you know someone within the company, you will be treated very differently from others. You are paid below industry standard plus no commission on renewals because the company provides the leads. Quotas are raised frequently and are unrealistic for most as not everyone receives the same quality of leads. Very few are inbound calls from interested customers. Some are lukewarm at best. Most are people on fixed income who were called by unscrupulous marketing reps who are paid to transfer calls to SelectQuote agents and not to actually qualify leads. Some sales tactics you are asked to use are questionable. This is a call center and you are a shift worker. Forget everything you knew about being an insurance agent. Forget work-life balance.

Viewing 154 - 156 of 1,900 Reviews

Glassdoor has 2,017 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.