You might get a great manager, you might get a brand new manager fresh off the phones, who doesn't know how to lead.
In Final Expense, the inbound leads are not, they are leads that have been contacted by third party marketers. SQ is betting on 80% of them being unsold, for one reason or another. A brand new agent is able to take 6-10 calls per day, and is put in front of "the cheapest leads we buy" to see if they can close them. If you can, and meet minimums and advance past your first 90 days, you'll probably make good money. If you don't come right out of training hitting hard, you will probably be written off in your first 2-4 weeks, we lost a third of our team at the end of month one. About another third are probably not going to get past month 2. Extra help from your manager is dependent on if you have a good one or not. Extra help from the higher up training team can be excellent, if you get it in time.
Your clients are people on fixed income, usually just disability or social security. Most of your day is spent talking to people you will not sell, and those people are not intelligent or polite. During your first 60 days, if you are really good at forcefully closing stubborn customers, you will get the opportunity to compete for some "better" leads as a tenured agent. Previous success in final expense sales to underserved and uneducated clients will be very very beneficial. If you are used to a customer service or sales environment where your customers are generally polite, you will probably not enjoy the clientele.
Management culture seems to be perfectly fine with a high agent turnover. They will tell you "this isnt for everyone" and they are right, it isn't. It can be a lucrative position for the right agent.
