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THE PAY!!!! THE PAY IS SO BAD!!!! You cannot go into this company expecting to make $100k+ a year without doing a ridiculous amount of overtime. From my experience the company seemingly does false advertising and tells people they can get food cards, but then most medicare plans don't even offer food cards unless they have medicaid, and 9 times out of 10 clients don't want to change their plans anyways to get the food card. You're supposed to be a sales agent but it feels more like a receptionist position. They cap how many leads you can take per day, and even someone calling in on accident and meaning to call somewhere else will count towards your lead count for the day. If you don't mind working with angry old people and getting crap pay for the workload you have to do, then this isn't a bad fit. But if you want to be true sales agent and make a ton of money, this isn't your company.

During off seasons they endlessly shuffle you into different campaigns and even different departments and expect you to keep up with each script that will affect your QA scores negatively. While not a sales role, you have commissions that heavily depend on transfers to other sales departments. And with the constantly changing metrics to meet, you have to hope you're above the pip line week to week and month to month.