Selective Insurance reviews

System sucks, lots of redundant practices, management doesn’t listen at high levels, APD Express is not express, we do subro on top of the heavy workload 7-9 claims daily, thousands of emails…you have to work OT to keep up. Pay is low to start. Overworked and underpaid. They have a lot of extra stuff they want you to complete on top of your workload it’s terrible.

Supervisors are consistently held to a noticeably lower standard than the staff they oversee Little to no accountability exists for supervisors who fail to complete their responsibilities in a timely manner Employees who are close to retirement often find themselves on performance plans for the smallest issues, then pushed into retiring or quitting, and if they don't they are let go shortly after Bonuses are barely worth mentioning Yearly reviews rely on vague scoring methods and feel uniformly generic Some supervisors rely heavily on AI tools for tasks they should be able to complete independently, including file reviews and basic email summaries, without verifying the AI summary, and using it as the go-to rather than as a tool to help You often have to spend 15–20 minutes correcting AI‑generated mistakes because supervisors don’t verify anything; heavy reliance on AI to do claims work Supervisor response times to emails range from several days to multiple weeks Workplace morale is virtually nonexistent Constant micromanagement paired with zero real guidance