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      Senior Star

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      Senior Star reviews

      3.3

      54% would recommend to a friend

      (135 total reviews)

      Anja Rogers

      55% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Senior Star has an employee rating of 3.3 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senior Star employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      135 reviews
      2.0
      Jul 20, 2016

      Worst place to work ever! (Wexford Assisted Living in Kansas City, MO)

      Cna
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent. That's about it.

      Cons

      Where to start? Night aides are now required to do nearly all of the cleaning. Former duties of housekeeping staff have now been pushed onto the night aides for both AL & MS. Night aides do all the mopping, sweeping, dusting, guest bathroom cleaning, etc. Housekeeping staff only tidies up resident's rooms and that's about it. Night aides do all the laundry. Are many residents on AL& MS that are skilled level and have no business being at Wexford. The residents there are not getting regular re-assessments. There are many residents on their AL side that have memory problems and need to get transferred to MS but dont. Staff of all shifts are exhausted. Most of the work aside from cooking the food are put onto the aides (day, night and evening.) The day and evening aides serve the food. There are no servers to help the aides. the aides clean off the tables after meals. They also give showers for 80-something residents. That combined with doing residents laundry and toileting and ADL assistance leaves the aides exhausted. Unlike newer more up to date AL/MS places, Wexford

      avatar
      Senior Star Response
      9y
      We are sorry you feel this way about Senior Star at Wexford Place Assisted Living. The Wexford Place campus has been providing exceptional care to families in the Northland for over 25 years. As you mentioned, Wexford Place is different in many ways than other assisted living communities and we believe our model of service is structured in the way that allows us to provide the highest quality of care to residents. We are grateful for our stellar associates who embrace our approach to care, many of whom we hear from regarding their happiness at Wexford Place Assisted Living. As you know, caring for aging adults is a privilege and we make it a priority to provide the best community environment for all those who reside with us, work with us and visit our community. If you have not done so yet, we encourage you to reach out to our human resources department regarding your issues. If we can be of service to you in finding a community that better fits your needs for employment, we would be happy to be a resource for you on that journey.
      3.0
      Jun 16, 2016

      Dining Room Aide

      Dining room server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok pay Lunch Benefits Key access to side doors

      Cons

      Bad Management Always on your feet Over worked me

      avatar
      Senior Star Response
      10y
      Thank you for completing a review of Senior Star on Glassdoor. We appreciate the service you provided to Romeoville seniors and their family members. We hope you shared your feelings with the management team during the time you were experiencing dissatisfaction. Did you know that there is also a form on our website that provides people with the opportunity to share information directly with Senior Star’s corporate office? We are always looking for feedback and ways to ensure our relationships and service offerings are exceptional.
      3.0
      Apr 28, 2016

      Receptionist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      warm caring people work here

      Cons

      Managers are overworked. All part timers start $10 no matter what the responsibility of work including high school kids working as servers.

      avatar
      Senior Star Response
      10y
      Thank you for your years of service to Senior Star residents and community members. We are so grateful for you and for the work that you do! To the extent that you feel managers are overworked, we sincerely hope that you might feel comfortable to share this with the Dublin management team so that we might better understand the nature of your concerns. Senior Star believes that all associates should have the opportunity to earn a living wage. Senior Star strives to put our associates first and we believe that offering competitive wages is one way to provide exceptional service. Again, we are so thankful for you; please know your feedback is valued.
      Viewing 121 - 123 of 135 Reviews
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      ReviewsSenior Star reviews

      Glassdoor has 137 Senior Star reviews submitted anonymously by Senior Star employees. Read employee reviews and ratings on Glassdoor to decide if Senior Star is right for you.