Senior Star reviews

3.3

54% would recommend to a friend

(135 total reviews)

Anja Rogers

55% approve of CEO

48% positive business outlook

Senior Star has an employee rating of 3.3 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senior Star employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

135 reviews
1.0
Nov 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Unless you're a complete masochist there are no pros to working for this comapny with the current incompetent management staff

Cons

The current management team is inept, they have people in charge of departments that shouldn't be in charge of emptying the trash They allow people to set their front desk looking like clowns Regardless of what they say they do not put the resident first The good workers are ignored unless of course they're part of the elite clique that's been established since the old management left The maintenance dept. is lead by a clueless power hungry individual that has a nothing but a bully mentality

1.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I made some good friends despite the work environment. The owners are wonderful humans. I only wish they were more hands-on leaders instead of handing the reigns to those who consistently make clumsy decisions.

Cons

The Culture. It seems good at first. Everyone is smiling, seems happy. It’s a facade because if you at all show displeasure or unhappiness, you’re “out of culture.” If you offer advice or expertise that is different than that of leadership, prepare for it to be ignored and likely resented. By the end of my time there, my confidence was shot. I felt my years of experience were all wrong or not good enough. They have a ranking system - you want to be a 10. Anywhere else I’ve ever worked, I was easily a 10 - valuable to the team and dang good at my job. A leader. But here I was consistently silenced as I watched them make expensive mistakes, throwing money after problems they created by ignoring best practices and expertise. You see, they already know everything; and even though the business is failing, they allow inept “pet” directors to make decisions that are consistently disorganized and rarely innovative. These directives come from a CEO whose instincts are not in line with how a modern business should run. It’s too bad, because I believe in the mission of honoring and caring for our elderly, and there are so many great people who work here. They often stay despite erratic management, and ever-changing expectations. So, beware of their syrupy concept of “culture.” Now that I’m at a new job, I realized how under-valued (underpaid!) and gaslit I was. I’ve spoken to other former employees, and they feel the same. The best way I can describe working there was like being in a bad relationship with a manipulative, passive-aggressive partner. So happy I moved on.

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Senior Star Response
5y
Thank you for your review. We are sorry and disappointed to hear your thoughts and that you did not feel your voice was heard during your time with Senior Star. We are grateful for the time you chose to Unite and Serve with us and encourage you to contact our Corporate HR team at (918) 592-4400 to share more about your experience.
1.0
Oct 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Great residents Hard working care partners

Cons

Disrespectful how management throws a party for people in management and not hardworking team. No acknowledgement for other team members. Favoritism. We work short with no acting director. Instead of throwing a party or being behind closed doors, come help us answer calls. These residents need attention. Quit harping on our team and help. It’s really unfair and I’m unhappy. This is supposed to be a great place to work but it is certainly not

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Senior Star Response
5y
Thank you for your review. We want all of our associates to enjoy what they do, to feel supported and to experience our Promise to “Do for each other with love,” each and every day. We would very much like to speak with you. Would you consider contacting our corporate office HR team at (918) 592-4400 to share your experience?
Viewing 19 - 21 of 135 Reviews

Glassdoor has 137 Senior Star reviews submitted anonymously by Senior Star employees. Read employee reviews and ratings on Glassdoor to decide if Senior Star is right for you.