The Culture. It seems good at first. Everyone is smiling, seems happy. It’s a facade because if you at all show displeasure or unhappiness, you’re “out of culture.” If you offer advice or expertise that is different than that of leadership, prepare for it to be ignored and likely resented. By the end of my time there, my confidence was shot. I felt my years of experience were all wrong or not good enough. They have a ranking system - you want to be a 10. Anywhere else I’ve ever worked, I was easily a 10 - valuable to the team and dang good at my job. A leader. But here I was consistently silenced as I watched them make expensive mistakes, throwing money after problems they created by ignoring best practices and expertise. You see, they already know everything; and even though the business is failing, they allow inept “pet” directors to make decisions that are consistently disorganized and rarely innovative. These directives come from a CEO whose instincts are not in line with how a modern business should run. It’s too bad, because I believe in the mission of honoring and caring for our elderly, and there are so many great people who work here. They often stay despite erratic management, and ever-changing expectations. So, beware of their syrupy concept of “culture.” Now that I’m at a new job, I realized how under-valued (underpaid!) and gaslit I was. I’ve spoken to other former employees, and they feel the same. The best way I can describe working there was like being in a bad relationship with a manipulative, passive-aggressive partner. So happy I moved on.