SeniorCare EMS reviews

3.7

82% would recommend to a friend

(211 total reviews)
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Michael Vatch

89% approve of CEO

69% positive business outlook

SeniorCare EMS has an employee rating of 3.7 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SeniorCare EMS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

211 reviews
1.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

I truthfully cannot think of anything. Their road supervisors are disrespectful. Their logistics department tries to send you out without the basic required equipment or broken equipment.

Cons

Supervisor lack interpersonal communication skills, dangerous fleet, send you on the road without the bare minimum. Run, don’t waste your time applying. I was sent out on the road with flat tires, spongy breaks. I was yelled at a supervisor for their errors. I went to work their 911 division for a change of scenery part time- 10 years in EMS I have never been spoken to by a superior in such a disrespectful manner.

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SeniorCare EMS Response
3y
Hi! We appreciate your review. We are thankful for your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
1.0
Aug 21, 2015

Glorified Taxi Company/McDonalds of EMS

Recommend
CEO approval
Business Outlook

Pros

There's flexible scheduling, where you can usually move your shifts around, and even pick up extra ones on a weekly basis. To that point, I suggest going Part-Time, as you can always pick more shifts if you need them. Weekly paychecks are a positive, but it's also designed to deny employees from acquiring too much OT. You'll also meet some partners, logistic staff, and a very short list of supervisors that are worth knowing. And as always, you'll get experience.

Cons

Where to begin.... 1) Patients are customers first (that's what you'll hear in orientation), meaning dispatchers and supervisors will try to rush you along just so they can present a bill for service, and get you going to your next call. It doesn't matter if the patient is 45+ mins away on an emergency call, just get it done is the attitude. 2) Dispatchers- by far the worst con. They sit in a AC/heated room, intermittently watching CNN on a big screen, while thinking they are gods. They don't communicate among themselves, so be prepared to have 5 different dispatchers. who may or may not have any field experience, key you up over the radio asking for your status and trying to tell you how to do your job. They'll also mark or change your status without checking with you. If you have 'NE' (new employee) next to your name, you're chum in their eyes. And don't ever think they'll let you go back to base on time. 3) Most supervisors are so dissatisfied with their lives, they take it out on you. They can be rude & disrespectful without even a cause or something minute that they exploit. Got a complaint or concern? Give it to a seemingly uncaring supervisor, who stares at their phone or computer as you're talking. 4) Ambulances and equipment are beat to the point that they can endanger the crew and/ or patient lives. What's worse is that you hardly get the bare 10 minutes necessary at the start of your tour to check your gear and bus; all the while, your name, tech card, and reputation are on the line if something goes wrong. If the DOH ever gets wind of this... 5) Pay: $10.50-11.50/hr for an EMT-B, which is less than some retailers and fast food joints. Need I say more? I could write more, but I'll leave it at that.

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SeniorCare EMS Response
3y
Hi! We appreciate your review. We appreciate your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
1.0
Nov 21, 2017
Recommend
CEO approval
Business Outlook

Pros

911 contracts decent scheduling overtime (mostly forced)

Cons

Oh boy, there are plenty. Very low pay considering what these leeches expect from you. The Dispatchers in this company are evil incarnate, their only goal is to make your day horrible. Dont expect to ever get a meal break, or a bathroom break, or anything aside from another job, because all this company wants from you is non stop work, you are a robot to them. Some of management is okay, most are horrible. They made some questionable choices regarding some of their Supervisors, who really don't know how to perform their job and really only exist to irritate you, try to find anything to get you in trouble for. The Trucks and equipment they use are terrible as well, half the time the trucks don't have a working radio or the locks don't work, or the truck just stops working in the middle of the day, or the stupid tablet doesn't work due to Battery issues, software issues, mostly due to the fact that the WHOLE COMPANY ONLY HAS 1 IT PERSON. Despite how huge SCEMS is, it's resources are somehow lacking...if you need a lift assist to a call, or ALS, good luck. Overall, this company expects you to devote everything you have while they crap down your throat and laugh. Do yourself a favor and find an alternative company. I assure you there are better options.

avatar
SeniorCare EMS Response
3y
Hi! We appreciate your review. We are thankful for your feedback on where we can better assist our employees and thank you for being part of our family! We are always here to help.
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Glassdoor has 216 SeniorCare EMS reviews submitted anonymously by SeniorCare EMS employees. Read employee reviews and ratings on Glassdoor to decide if SeniorCare EMS is right for you.