Sense Customer Service Manager (CSM) reviews

3.3

4% would recommend to a friend

(6 total reviews)

Anil Dharni

6% approve of CEO

6% positive business outlook

Reviews by job title

6 reviews
3.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great office location -Smart people

Cons

-Product never seemed to work correctly -Phone numbers constantly filtered as spam by providers -Training lackluster, gatekeeping of info and processes by managers

5.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

During the pandemic, our leadership was transparent and set our expectations during periods of uncertainty. I'm proud to be part of this company and have never been so happy with leadership! It was especially difficult news to hear months into our WFH arrangement, how are salaries were being cut and how people were being laid off, but it's also impressive to finally see a company practice what they preach: communication and transparency. Every one has been a joy to work with, flexibility and schedules are easy to figure out, and no one gets berated for needing a break. I wish all companies operated like this.

Cons

Since its WFH, I don't really know my coworkers outside of work.

Viewing 4 - 6 of 6 Reviews

Glassdoor has 161 Sense reviews submitted anonymously by Sense employees. Read employee reviews and ratings on Glassdoor to decide if Sense is right for you.