Like any business there will always be little nuances that need improving. When i first started at Sentinel, it was our internal ticketing system. There were too many manual processes involved with it. The importance here is that the leadership team heard our feedback and got to work on resolving the nuances, and continues to do so. Knowing that no matter where you go you will find things that could be improved upon, it just makes sense to work at a company that listens to your feedback and acts on it.