Sephora reviews

3.7

65% would recommend to a friend

(9,622 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 4, 2025

Worst experience in 15 years of retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis is the only pro I can think of

Cons

Many fake and conceited people who put on a show for ASM and SM. Inclusivity is selective. Awful awful experience.

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers, training product, and discount if you even get to use it.

Cons

Hours, management, and the company as a whole. It is completely different than what sephora used to be. It has shifted from caring about your employees and clients to focus only on merit. It is extremely difficult to grow unless you are someone's favorite. You never know about growth opportunities. The flex position is a joke and a slap in the face to employees.

1.0
Mar 30, 2025

Not great

Recommend
CEO approval
Business Outlook

Pros

Interesting beauty founders and brands

Cons

Toxic work environment. Do not recommend.

Viewing 376 - 378 of 9,622 Reviews

Glassdoor has 12,241 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.