Sephora reviews

3.7

65% would recommend to a friend

(9,625 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Pretty easy, discount can be helpful, gratis

Cons

Management could be pushy, got either too many hours or too little, some people acted cliquey and misgendered coworkers, didn’t get a lot of chances for gratis

3.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

free makeup and an easy job.

Cons

There was always drama, you couldn't move up unless you kissed the managers behind and her minions. The manager was giving raises to her favorite team members just because and left the people who have been there for years at minimum wage. I made myself available and worked overtime for hours every holiday and never got recognition because I wasn't the mangers friend.

3.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

My own team, manager is good...but as a company leadership seems to be weakening.

Cons

Sephora has had high turn over in the last couple months, they are sending out business reports that we are up 20% revenue from 2019 (they aren't counting 2020 since COVID) making millions and billions and there has been no incentive for employees that I've seen. My annual raise was extremely underwhelming (they say due to COVID business costs) but now the revenue is back, employees are struggling with WFH, career development, and satisfaction of job company is low. I really would love them to be more proactive about retaining and incentivizing employees that have been with them through the whole pandemic.

Viewing 424 - 426 of 9,625 Reviews

Glassdoor has 12,244 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.