Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Name attracts excellent talent from all over the country and internationals. Very smart, collaborative, and cooperative women. Increasing focus on social impact, diversity & inclusion, work-life balance, and transparency from executive team. Values-based culture. Love discount on product as well as on-site gratis and brand events.

Cons

Lots of change (frequently and sometimes for reasons that don't seem justified) can result in lots of employee turn and change fatigue. Recent mis-handling of some reorganization caused a lot of spin. Departments very separate from eachother and there can sometimes be a lack of communication between departments on project, program, or strategy changes that cause difficulty.

3.0
Jan 25, 2019
Recommend
CEO approval
Business Outlook

Pros

I LOVED helping the customers look and feel their best! I loved coming into work and getting to do that. My coworkers were amazing and I felt valued as an employee by management

Cons

I didn't like that it felt as though we were forced to sell more to customers. If they didnt want something, I was told to still try to sell it to them. And working with JCP was awful because you had to try to get customers to sign up for the credit card and if you didnt get enough people signed up for one you could get fired for that. I just thought that it took away from what working at sephora was all about.

Viewing 454 - 456 of 9,628 Reviews

Glassdoor has 12,247 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.