Serco Group reviews

Several times, we worked long hours on the weekend. We could easily put in 20 - 24 hours in on 2 days and were only given 2 days off. Upper management expects an immediate response to emails, but often delays their response to your emails. We duplicate or triplicate our reporting, which often interferes with our team's ability to actually complete the calls to service members. High turn over in many offices and inability to retain quality staff Many staff leave when they realize they will not be promoted

This is one of the worst places I have ever worked. I have been in the workforce for over twenty years. They are prejudice towards minorities. Deputy's are clueless to the product line, they are for themselves and will through you under the bus to save themselves. The company doesn't care anything about their employees or the product line to help the consumer. This particular site is only interested in the numbers and looking good from the social and media prospective. I would never refer someone. Not a great place to work.