Serco Group reviews

3.2

51% would recommend to a friend

(4,060 total reviews)
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Anthony Kirby

61% approve of CEO

45% positive business outlook

Serco Group has an employee rating of 3.2 out of 5 stars, based on 4,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serco Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

4K reviews
2.0
May 6, 2015

poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have a positive disposition, you can handle the stress effortlessly. Unfortunately, everyone reaches their breaking-point eventually and resolution is only an optimistic's dream.

Cons

What I endured during my time at Serco will never be sufficiently described and understood, as the details will only be truly understood and recognized by those who experienced first-hand experience, otherwise a published "novel" would be the other option. My story is nothing short of disgraceful. I only wish that my witnesses would have spoken up; not just for myself, but for all others who were and still endure an unconscionable disrespectful and belittling environment. Afterall, these people/employees have talents that not only go unnoticed, but somehow are continuously downplayed as if all efforts, innovative thinking, and incredible talent are an annoyance and counterproductive.

1.0
Oct 14, 2022

Run AWAY

Recommend
CEO approval
Business Outlook

Pros

It's a job and pays full-time. Also offers healthcare.

Cons

Favoritism, poor pay, treated as disposable, toxic work environment, incompetent leadership, and system issues constantly. No chances to move up. NOT a career.

1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

A great place to see what NOT to do

Cons

SERCO is a bottom-level defense contractor who makes the classic mistake of prioritizing profits over people. Contracts are bid at the lowest rate, then front-line technicians and managers are left with no resources to execute the work. When the contracts fail, of course the technicians are to blame (never the top tier management). SERCO is a very short-sighted company that will never break into the "big boy" territory of larger technology defense contractors such as BAH or GDIT.

Viewing 7 - 9 of 4,060 Reviews

Glassdoor has 4,630 Serco Group reviews submitted anonymously by Serco Group employees. Read employee reviews and ratings on Glassdoor to decide if Serco Group is right for you.