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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      1.0
      Apr 19, 2024

      Wouldn't reccomend

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      While Service Express started out as an amazing company to work for, they have taken a very different direction in recent years. What stood out to me as a "Pro" when first joining was the companies commitment to helping employees achieve their personal, professional, and financial goals. This outlook has shifted drastically in recent years and it feels more like rhetoric than a truly built purpose.

      Cons

      Inability to work remote, reduced transparency from management, quotas are raised every year while compensation is lowered.

      avatar
      Service Express Response
      2y
      We value your feedback and are sorry your experiences haven't remained consistent during your time at Service Express. We regret that changes in remote work, quotas and compensation have created a disconnect from what you once drew you into the company. We acknowledge there are always areas for improvement and are dedicated to hearing and collecting feedback to make the necessary adjustments. Thank you again for sharing your thoughts with us. If you have any other feedback, please reach out to hr@serviceexpress.com.
      1.0
      Sep 17, 2023

      Stay away

      Senior sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big office, training, and you have 1:1s every 2 weeks

      Cons

      Low pay, people get promoted based off politics such as how leaders feel about you even if you’re a rockstar. You’ll notice other employees get promoted before you, and their numbers are not up there

      2.0
      Jul 26, 2023

      Good Employees, Bad Management

      Support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the individual employees are great! They are great to work with, there are fun events. Pay was fine. There was a lot of flexibility/autonomy when it came to work from home.

      Cons

      I feel like there is an overall lack of direction/focus for the company. New initiatives and goals are rolled out constantly, and there is so much shifting around that it feels like no one can ever truly dig in and excel at what they do.

      Viewing 37 - 39 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.