Service Express Sales Development Representative (SDR) reviews

4.2

71% would recommend to a friend

(61 total reviews)
avatar

Ron Alvesteffer

80% approve of CEO

28% positive business outlook

Sales Development Representative (SDR) employees have rated Service Express with 4.2 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Sales Development Representative (SDR) professionals have an excellent working experience there. Service Express is rated in line with the average (within 1 standard deviation) by Sales Development Representative (SDR) professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

61 reviews
5.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Management invests time and energy into the professional and personal growth of the people they hire. They're selective, but the people they select are given time and room to grow, They've built a solid structure for helping their people grow, it is not a sink or swim environment. The team is definitely leveraged as a platform to promote from so movement higher into the company both within sales or into other departments is common.

Cons

Growth is expected, if you're looking to get to a comfortable position as an SDR without higher aspirations (either in responsibility or financial success) mgmt may eventually look to fill your seat with someone with a higher ceiling that's looking to grow

5.0
Dec 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture. Leadership truly wants you to excel in the roll and help you reach your personal, professional and financial goals. High energy, competitive team. The SDR role acts as a great foot in the door at a growing business with great opportunity.

Cons

Some people might not care for the competitiveness and high energy. That would typically be figured out during the interview process though. You are cold-calling prospects, and some can be rude, but that's just the nature of the job.

5.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Its awesome to come to work and collaborate with other high caliber individuals ! They have the best prospecting tools on market and are constantly looking at what new technologies could be beneficial. They invest heavily in professional development. I was able to expense a book each quarter sometimes more often in order to develop my skill sets on the job. Leadership is PHENOMINAL. They built a lot of trust with me and didn't micro manage. They have all done the role themselves and know the ins and outs of it, but allow you to do what works best for you to get your results and let you take ownership of your work. Metrics are tracked so it makes it really easy to identify what areas to work on and what actions are producing positive results. During our coaching conversations they helped me to improve in areas I needed help with. If I ever needed anything to drive my work strategy and be more successful they bent over backwards more times then a Cirque show to make sure I got it. During months that are more challenging the conversations with leadership are never negative or disparaging they talk about the story behind the numbers with you and are always constructive/productive and focused on what can go better next month. Its the least cut throat sales environment I've ever been apart of. The culture and comradery that they foster in the team as a whole makes it alot of fun to be apart of. There are alot of happy hours and bi annual team outings. If we hit weekly team goals together you get a half day on Friday. Its a rush when the team gets momentum and achieves it week after week. Everyone has separate territories and teammates are really willing to help each other/share knowledge/different prospecting techniques which helps everyone grow really quickly. The managers don't have egos and are cool with helping each others direct reports as well. They only care about the individual and the teams success. As long as YOU APPLY YOURSELF on this team, you will succeed PERIOD. I was promoted off the team in 2021. I still work closely with the SDR team and hold them in high regard !

Cons

The only Con I can think of is, you might get paid slightly more at a bigger company, but the work life balance is really good so the extra time I would end up working for not much more pay isn't worth it to me I'd rather like and trust the people I work with and actually be able to clock out and enjoy my personal life.

Viewing 55 - 57 of 61 Reviews

Glassdoor has 453 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.