Service Express Senior Sales Development Representative (SDR) reviews

4.2

78% would recommend to a friend

(69 total reviews)
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Ron Alvesteffer

85% approve of CEO

36% positive business outlook

Senior Sales Development Representative (SDR+) employees have rated Service Express with 4.2 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Senior Sales Development Representative (SDR+) professionals have an excellent working experience there. Service Express is rated in line with the average (within 1 standard deviation) by Senior Sales Development Representative (SDR+) professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

69 reviews
4.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- great foundational methods in teaching sales at a basic level - optimal if you have little to no sales experience - fun team with supportive management

Cons

- pay does not reflect amount of work put in - changes being made to company on sdr level that is hurting at the moment but could be beneficial in the long run - new commission plan not realistic

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Service Express Response
8mo
Thank you for taking the time to leave a review—we’re grateful to hear about your positive experience! We’re committed to helping our people grow, learn and reach their goals, and it’s great to know that commitment has been reflected in your journey. If you have additional insights or suggestions to share, please reach out to our HR team at HR@serviceexpress.com. We value your perspective and are always looking to improve.
5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, pay, training, fun environment. I think this is a great company to start a sales career in. There is pressure to succeed, but not a cut throat environment if you’re struggling. Put in the effort to grow and learn, management cares a lot about their employees and wants to help as much as possible. Occasional team and department outings which keeps things fun. The current training process is amazing and I haven’t seen any new hires struggle out of the gate with the trainings they provide. 10/10 from my perspective on that front. Making commission is why I say the pay is a pro. Your effort and input will directly impact how much money you can make. If you work hard, you can make an honest pay. If you have a bad month, your salary will keep you afloat. You don’t fully depend on commission for this job to support you financially like other commission based positions.

Cons

Industry, sales in general, amount of growth opportunities. IT industry is oversaturated which makes conducting sales a bit difficult. Sales is also not an “easy” job. If you’re able to overcome the mental stress of hitting quota and growing pipeline, this is not a con. Growth opportunities is something the company talks about a lot in recruiting and onboarding. There used to be a lot of growth opportunities, but that has slimmed down in light of recent changes. This is a “con” that the company is working on correcting, but has not gone live or presented solutions on as of me writing this. I would not let this discourage anyone interested in looking at this company or department as it’s only a current issue. I wholeheartedly believe this is something they have plans to improve.

Viewing 10 - 12 of 69 Reviews

Glassdoor has 453 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.