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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      1.0
      Feb 25, 2023

      Stay Away

      Rsc
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros. They lead you to believe there is but don’t buy into their “PROCESS”

      Cons

      The whole company is a con.

      2.0
      Apr 1, 2021

      What happened to professional Management?

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Local Engineering Staff, commission payouts

      Cons

      Sales Management, Regional Sales Mangers - Colorado and Texas. I have never worked for an organization that promoted all of the wrong people. Sales VP Management is non-existent. Regional Sales management is unaware of the market. Turnover is out of control, just look at the career page on company page. Rocky Mountain management is lacking. Dont wear your "Client First" hats, don't do your funky hair days, I dont care how much beer/seltzers you drank over the weekend and dont care to see your floating keg pics. Dallas Management has been a joke....Western VP's have no idea how to sell in IT..."can I upgrade you to a midsize?'....."What about the insurance plan?"... If you are a professional sales executive, stay far away....Culture is a joke outside of Corporate. You had a great past, new management has killed morale. Sales VP's disguise their concern over fired employees to a pipeline review.

      avatar
      Service Express Response
      5y
      Thank you for taking the time to leave your feedback. As a high growth company, we know things are changing quickly as we continue to evolve and innovate. We are committed to hiring and promoting talent on our teams that align with our core value and purpose. Service Express has developed extensive sales training, with our Ascend Sales Academy, to meet people where they are in their learning journey. We continue to put our people first and focus on helping them achieve their goals, while staying focused on providing the best experience for our customers, partners and employees. We appreciate your comments and always use feedback as a way to grow and evolve daily.
      5.0
      Feb 10, 2020

      Unlike No Other

      Field service engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company core value is 'To help our people achieve their personal, professional and financial goals'. Service Express truly cares about their employees and backs every word of it up with actions. I have been here 3 years now and it is unlike any other tech company I've worked for which includes IBM and TGCS. It is a pleasure to wake up and want to go to work!

      Cons

      We are a small company so benefits are slightly lower than my previous employers. That being said, this a Pro as well because we are continually growing and improving on the benefit package and opportunities.

      Viewing 121 - 123 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.