Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
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Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
4.0
Apr 14, 2026

End of an era

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee-centric culture (in most departments), kind leaders who lean into mentoring their team holistically, guaranteed pto (none of that “unlimitedptohat’sactuallycappedat5.5weeksandthenyou’reinvestigated”), paternity benefits for both women and men (more than 4 days).

Cons

Moved too quickly and lost sight of it’s humane practices after urgently trying to stabilize.

4.0
Jan 1, 2026

Dynamic and Fun

Recommend
CEO approval
Business Outlook

Pros

Knowledgeable, emotionally mature colleagues, fun mindset, healthy collaboration

Cons

A lot going on and some of it's trial and error

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Willingness to change and open to fresh perspectives - Firm but fair performance expectations - Personal health and wellbeing are top of mind across leadership - Extreme transparency from the 'C' suite on organizational changes - Excellent internal mobility and career growth opportunities - Great work/life balance - Authentic people who coach you to achieve your best

Cons

- Some recent attrition, but healthy as the organization continues to set clearer performance expectations across business groups

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Service Express Response
7mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve enjoyed your time at Service Express and appreciate your thoughtful feedback. Our people are at the heart of what we do, and it’s always rewarding to know that this value is felt across our teams. If you have any additional thoughts to share about your time here, please don’t hesitate to reach out to our HR team at HR@serviceexpress.com. We’re always looking for ways to improve our employee experience.
Viewing 133 - 135 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.