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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      435 reviews
      4.0
      Oct 10, 2025

      Overall great place to work

      Senior support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my colleagues, and my manager

      Cons

      Company is about to merge and everyone is worried about layoffs. Pay is pretty low for certain jobs.

      avatar
      Service Express Response
      7mo
      We’re so happy to hear that your experience at Service Express has been a positive one! Thank you for your feedback and for being part of our people-powered team. Our goal is to create a workplace where everyone feels valued, supported, and part of something meaningful—it’s encouraging to know that’s been your experience. If you have any additional feedback or ideas to enhance our culture, please contact our HR team at HR@serviceexpress.com. Thank you for your commitment to Service Express!
      5.0
      Sep 4, 2025

      Great team and management

      Senior sales development representative (sdr+)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, pay, training, fun environment. I think this is a great company to start a sales career in. There is pressure to succeed, but not a cut throat environment if you’re struggling. Put in the effort to grow and learn, management cares a lot about their employees and wants to help as much as possible. Occasional team and department outings which keeps things fun. The current training process is amazing and I haven’t seen any new hires struggle out of the gate with the trainings they provide. 10/10 from my perspective on that front. Making commission is why I say the pay is a pro. Your effort and input will directly impact how much money you can make. If you work hard, you can make an honest pay. If you have a bad month, your salary will keep you afloat. You don’t fully depend on commission for this job to support you financially like other commission based positions.

      Cons

      Industry, sales in general, amount of growth opportunities. IT industry is oversaturated which makes conducting sales a bit difficult. Sales is also not an “easy” job. If you’re able to overcome the mental stress of hitting quota and growing pipeline, this is not a con. Growth opportunities is something the company talks about a lot in recruiting and onboarding. There used to be a lot of growth opportunities, but that has slimmed down in light of recent changes. This is a “con” that the company is working on correcting, but has not gone live or presented solutions on as of me writing this. I would not let this discourage anyone interested in looking at this company or department as it’s only a current issue. I wholeheartedly believe this is something they have plans to improve.

      3.0
      Jun 4, 2025

      N/A

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      please review the salary submitted

      Cons

      Review the salary information that I provided

      Viewing 178 - 180 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.