Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 11 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Enjoyable environment, work from home, no micromanagaing." ((in 6 reviews)); "We have an awesome work/life balance here, as well." ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

1.0

Jun 24, 2020

Run away from this company

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

Incompetent leadership, no moral compass and alarming turnover.

Cons

Stay away. This company is a scam. No transparency. No leadership.

1.0

Mar 3, 2021

Disappointing/Scam

Provider operations specialist

Recommend

CEO approval

Business Outlook

Pros

Working with the new team

Cons

Very poor leadership with no structure. Feels very sales like and only cares about high numbers. You basically have to train yourself to do multiple things. Stressful and overwhelming.

2.0

May 8, 2019

Promising if they can't get out of their own way

Sales

Recommend

CEO approval

Business Outlook

Pros

Remote work, high base salary.

Cons

Product team doesn't communicate well with sales and clients. They have a few large clients that control the direction of the product. Constant changes in process and personel make it hard to get into a system, so you must be willing to adapt, sometimes daily and weekly. People very protective of their 'area' and don't want to teach you the ropes in fear you might end up doing a better job than they do. Still feels very much like a small start up even though the company has been around 10+ years.

Viewing 4 - 6 of 125 Reviews

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Jobs at ServiceChannel

Strategic Sourcing Specialist