Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 11 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Enjoyable environment, work from home, no micromanagaing." ((in 6 reviews)); "We have an awesome work/life balance here, as well." ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

5.0

Jan 29, 2016

Best job I've ever had!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Company is growing and offers lots of opportunity for people who want to advance. For most jobs (including mine) we are able to work remotely - my work place can be anywhere I have an internet connection. We are given the opportunity to work independently and never micro-managed but support is always available when needed.

Cons

Training new people can be challenging when you work remotely.

4.0

Jan 29, 2016

Great company to work for, quickly taking off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ServiceChannel is quickly growing and are taking initiatives to make it a great workplace for its employees. Colleagues are great, easy-going, and fun to be around.

Cons

A bit disorganized in terms of department responsibilities but making progress. Salary is also not commensurate but hoping that will change since the company is improving drastically.

4.0

Jan 25, 2016

Great Company for Growth Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ServiceChannel is a fast-growing company in the FM technology space. As a new employee - I've been able to immerse myself in the company's vision and have quickly learned why this is such an energetic team to be on.

Cons

As for new-hire on-boarding, I recommend some more hands on training. Although overall - my experience was really great. I was able to meet a lot of people and take online training courses through Learning Channel - to learn what our customers and contractors learn about our products.

Viewing 112 - 114 of 125 Reviews

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