Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 11 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Enjoyable environment, work from home, no micromanagaing." ((in 6 reviews)); "We have an awesome work/life balance here, as well." ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

3.0

Jan 6, 2016

Sales Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great product and excellent middle management

Cons

Unorganized top management and investing team

1.0

Dec 29, 2015

ServiceChannel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, cell phone reimbursement

Cons

Expensive health benefits. No training. Company lacks direction, unorganized.

5.0

Dec 10, 2015

Great company, Fast Growing Company, Good to employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quarterly all-hands meetings provide all employees with updates and information about the company. Outstanding benefits recently expanded benefits to include 12-weeks paid maternity leave, your birthday off, MLK, day after Thanksgiving, in addition to standard holidays. Generous match on 401k and good base salary. Introducing standardization and process around annual performance reviews, merit increases. Executive team is approachable and engaging, they care about you and want to know what you are thinking and how they can make your job better.

Cons

Office environment while it's a cool loft space, is fairly noisy, making phone calls / conference calls sometimes difficult.

Viewing 115 - 117 of 125 Reviews

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Jobs at ServiceChannel

Strategic Sourcing Specialist